five star hotel
9.7(30)

Shangri-La Tokyo

Marunouchi Trust Tower Main
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Overall rating
9.7/ 10

About Hotel Shangri-La Tokyo

Check-in time
Check-in time
15:00
Check-out time
Check-out time
12:00
Shangri-La Tokyo in Chiyoda offers a contemporary hotel environment close to Tokyo Imperial Palace, Ueno Park, Tokyo International Forum, and the Imperial Palace East Gardens. The property provides a spa and health club with sauna, steam room, and fitness facilities, as well as an indoor pool and hot tub. Some rooms have city views while others overlook gardens. Guests can use conference rooms, a business center, express check-in and check-out, concierge services, and luggage storage. Dining options include a café and bar, with additional restaurants and 24-hour room service available, making the hotel suitable for both business and leisure visits.
Amenities
Wi-Fi
Gym/fitness centre
Spa/health club
Sauna
Steam room
Wedding services
Front desk
Concierge
Laundry service

Important Tips Hotel Shangri-La Tokyo

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Rooms List Of Hotel Shangri-La Tokyo

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Guest Reviews Of Hotel Shangri-La Tokyo

(30 Reviews)

9.7/ 10

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Overall rating
9.7/ 10
Based on 30 reviews
Katherine Ka
Other

10 / 10

May 2026
A great way to visit tokyo
Jean Ma
Family

10 / 10

May 2026
Superb hotel. Can't go wrong. Service is impeccable. Rooms are large and very well maintained. Hotel Restaurants are great, but you also have good local food options within 5-10 min walk. Overall Great location right by Tokyo station.
Adam Ad
Other

10 / 10

May 2026
Great spot for a Famly stay Would come back
Joao Vi
Other

10 / 10

May 2026
Best in room dining i ever had. Great lamen
Cristiano Cr
Family

10 / 10

May 2026
Amazing hotel!
Michelle Mi
Family

10 / 10

May 2026
Everything is excellent.
Norman No
Other

10 / 10

May 2026
Shangri-la Tokyo Hotel is very comfortable, well appointed, high service level hotel. We thoroughly enjoyed our stay during our trip as we feel very welcome. The location being just above Tokyo Station is an added attribute. We are able to take day trips to prefectures outside of Tokyo via the Shinkansen and get back to rest in a comfortable hotel. It’s a great feeling to have that as an option.
Ayush Ay
Other

10 / 10

May 2026
Amazing staff and property! Lives 100 percent to its reputation!!
Jodi Jo
Family

10 / 10

May 2026
Shangri-La Tokyo is conveniently located next to Tokyo Station and was a great place to begin and end our trip to Japan. The views from the rooms were spectacular especially at night. The staff was wonderful and they made sure we had everything we needed during our stay. And the breakfast at the hotel restaurant was delicious especially the strawberry waffles and ricotta pancakes. We appreciated that the staff spoke English as we only spoke a little Japanese. We really enjoyed staying at this hotel.
Jung Kw
Other

10 / 10

May 2026
Nothing

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Q&A Hotel Shangri-La Tokyo

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What are the check-in and check-out times at Shangri-La Tokyo?
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The check-in time at Shangri-La Tokyo is 15:00 and the check-out time is 12:00.
Where is the Shangri-La Tokyo property located?
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Property is located in Marunouchi Trust Tower Main, Tokyo, Japan.
What are the dining options available at Shangri-La Tokyo?
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Enjoy international cuisine at The Lobby Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee., Shangri-La Tokyo
What are the top amenities available at Shangri-La Tokyo?
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The top amenities available at Shangri-La Tokyo includes Free Wi-Fi, Extra charge Shuttle to airport, Express check-in/check-out, Front desk, Smoking area.
Is free cancellation available?
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Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
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General Description Shangri-La Tokyo

Property Information for Shangri-La Tokyo

Shangri-La Tokyo is located in Chiyoda, Tokyo, within a short distance of Tokyo Imperial Palace, Ueno Park, Tokyo International Forum, and the Imperial Palace East Gardens. The hotel features contemporary interiors and offers a range of leisure, dining, and business facilities. Some accommodations provide wide city views, while others face landscaped gardens. Guests have access to a spa and health club, sauna, steam room, fitness center, indoor pool, and hot tub. Additional services include conference rooms, a business center, express check-in and check-out, concierge assistance, and luggage storage.

Location

The hotel is situated in central Tokyo and is within a 5-minute drive of Tokyo Imperial Palace and Tokyo Dome. Ueno Park is approximately 2.5 miles (4 kilometers) away, and Tokyo Tower is about 2.8 miles (4.5 kilometers) from the property. Nearby attractions also include Tokyo International Forum and the Imperial Palace East Gardens, which can be reached on foot.

Dining

Guests can dine at The Lobby Lounge, one of the hotel’s two restaurants, which serves international cuisine. A coffee shop and café are available for snacks and light meals. The property also includes a bar and lounge where guests can order beverages. Room service is offered 24 hours a day, and cooked-to-order breakfasts are served daily from 7:00 AM to 10:00 AM for an additional charge.

Rooms

The hotel provides 200 individually furnished guestrooms equipped with refrigerators and iPod docking stations. Each room includes a pillowtop bed with down comforters and premium bedding. Complimentary wired and wireless internet access is available, and 42-inch flat-screen televisions with digital channels provide entertainment. Private bathrooms feature a combined shower and bathtub, designer toiletries, and bidets.

Amenities

The property offers a full-service spa with massage services, body treatments, and facials. Recreational facilities include a 24-hour health club, an indoor pool, and a hot tub. Guests can use complimentary wireless internet access throughout the hotel. Concierge services and wedding services are available, and an area shuttle is provided for an additional fee to reach nearby destinations.

Business and Other Amenities

Business facilities consist of a 24-hour business center, conference space, and meeting rooms. The hotel provides express check-out and complimentary newspapers in the lobby. A roundtrip airport shuttle service is available 24 hours a day for a surcharge. Onsite self parking is offered for a fee, and valet parking is also available for an additional charge.

Renovations

The swimming pool will be unavailable from June 17, 2026, to June 19, 2026. These dates are subject to change.