five star hotel
9.1(32)

Andaz Dubai The Palm

The Palm Jumeirah
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Overall rating
9.1/ 10

About Hotel Andaz Dubai The Palm

Check-in time
Check-in time
15:00
Check-out time
Check-out time
12:00
Andaz Dubai The Palm offers accommodation on Palm Jumeirah close to Nakheel Mall and The View at The Palm, with 216–217 rooms, some including private balconies overlooking the Arabian Gulf or the city skyline. The hotel provides a private beach, two outdoor pools including an infinity pool by the beach, a fitness center, spa, kids’ pool, children’s activities, and business facilities with a business center and meeting rooms. Dining options cover an all-day international restaurant, a café, multiple bars including a beach bar and poolside bars, and 24-hour room service. Complimentary wireless internet is available throughout, and services include concierge support, gift shop, a conference center, and 24-hour paid airport shuttle with free onsite valet parking.
Amenities
Wi-Fi
Breakfast
Supermarket
Gift shop
Front desk
Concierge
Laundry service
Express check-in/check-out
Luggage storage

Important Tips Hotel Andaz Dubai The Palm

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Guest Reviews Of Hotel Andaz Dubai The Palm

(32 Reviews)

9.1/ 10

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Overall rating
9.1/ 10
Based on 32 reviews
Rocco Ro
Other

10 / 10

May 2026
Beautiful Hotel, good Placed, clean and always someone ready to help for every question. Room not to big I will go back
Ranjani Ra
Family

10 / 10

May 2026
Walkable to Nakheel mall, very convenient location for Palm Jumeirah area.
Nima Ni
Other

10 / 10

May 2026
Perfect
Kristina Kr
Other

8 / 10

May 2026
Nice hotel but I wished these basic things as cotton wool was there and not need to be asked from reception. Pool, both adult and main were great! Room service took longer than expected as it was busy
Bardia Ba
Family

4 / 10

May 2026
I had to add the breakfast but they couldn’t accept the payment online and I didn’t have the breakfast during my stay there
Salome Sa
Other

4 / 10

May 2026
Stayed at the Andaz for 4 nights half board and was very disappointed by the service and the quality of the stay. First, we were surprised by the fact that the main pool and beach were shared with another hotel/residence and so busy. Once on the beach there is no free water for the customers which is very surprising in Dubai because all the hotels offer free water or water fountain to customer by the pool/beach. I was told I had to go back to the main hotel to get water because they couldn’t give us free water by the pool because it’s share by other hotel residents. The room was big but the bedding wasn’t comfortable at all, not enough pillows and the mattress were very hard. The half board food at the buffet lacked of variety, quality wasn’t great either. I would say this experience doesn’t reflect a 5 stars hotel
alison al
Family

8 / 10

May 2026
Good location for shopping and beach. Food was very good, the hotel and pool excellent though a few untidy areas on beach especially after a child's party where tiny balls of polystyrene and glitter paper blew around for days, dissapointed this is allowed from a green point of view. Staff amazing, stayed before at the sister hotel The Dukes but found this one though similar in layout preferable. Some lovely bars and restaurants with amazing food in walking distance on the beach. Highly recommend
Alex Al
Other

10 / 10

May 2026
Great hotel and friendly staff
Francesca Fr
Family

10 / 10

May 2026
Excellent hotel, very nice staff, very good breakfast and dinner buffet.
Tayub Ta
Family

10 / 10

May 2026
Amazing location by the stem of the Palm Jumeirah. Next to Nakheel Mall will all the amenities, food and shopping complex!

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Q&A Hotel Andaz Dubai The Palm

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What are the check-in and check-out times at Andaz Dubai The Palm?
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The check-in time at Andaz Dubai The Palm is 15:00 and the check-out time is 12:00.
Where is the Andaz Dubai The Palm property located?
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Property is located in The Palm Jumeirah, Dubai, United Arab Emirates.
What are the dining options available at Andaz Dubai The Palm?
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Enjoy international cuisine at The Locale, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee., Andaz Dubai The Palm
What are the top amenities available at Andaz Dubai The Palm?
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The top amenities available at Andaz Dubai The Palm includes Free Wi-Fi, Extra charge Shuttle to airport, Infinity pool, Private beach, Express check-in/check-out.
Is free cancellation available?
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Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
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General Description Andaz Dubai The Palm

Property Information

Andaz Dubai The Palm provides accommodation on Palm Jumeirah with contemporary design and local artistic elements. The hotel is located about 600 meters from Nakheel Mall and The View at The Palm, offering convenient access to shopping and elevated viewing points. It features 217 thoughtfully arranged rooms, some with private balconies that face either the Arabian Gulf or the city skyline. Facilities include a private beach, an infinity pool scheduled to reopen on 31 July, a state-of-the-art fitness center, and a spa focused on massage, body treatments, and facials. Additional amenities include a kids' pool, dedicated children's activities, a business center, and meeting spaces. Guests can also use complimentary wireless internet access, concierge services, and on-site gift shops/newsstands.

Location

The property is situated on Palm Jumeirah. From the hotel, guests can reach Dubai Marina Mall and Aquaventure within about a 10-minute drive. Marina Beach is approximately 4.9 miles (7.9 km) away, and Burj Al Arab is about 5.6 miles (9.1 km) from the hotel.

Dining

The Locale serves international cuisine as one of four on-site restaurants. Guests can also make use of 24-hour room service. Snacks are available at the coffee shop/cafe. Beverages are served at the bar/lounge, the beach bar, and at two poolside bars. Buffet breakfast is offered daily from 8:30 AM to 10:30 AM for an additional charge.

Rooms

The hotel offers 216 air-conditioned rooms equipped with flat-screen televisions. Beds include down comforters and premium bedding. Complimentary wireless internet access is provided, and satellite channels are available for entertainment. Private bathrooms are fitted with separate bathtubs and showers, rainfall showerheads, and designer toiletries.

Amenities

Guests can visit the spa for massages, body treatments, and facials. The property has two outdoor pools and a private beach. Additional services and facilities include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business and Other Amenities

Business and event services include a business center, express check-in, and express check-out. Event spaces consist of a conference center and six meeting rooms. A roundtrip airport shuttle is available 24 hours a day for an additional fee, and complimentary valet parking is provided on site.