five star hotel
8.3(32)

Pullman Dubai Downtown

Al Abraj Street with Marasi Drive
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Overall rating
8.3/ 10
Pullman Dubai Downtown
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About Hotel Pullman Dubai Downtown

Check-in time
Check-in time
14:00
Check-out time
Check-out time
12:00
Pullman Dubai Downtown is a contemporary hotel in Business Bay offering modern rooms, some with Dubai Water Canal views, and facilities suited to both business and leisure stays. The property includes a fitness center, spa, outdoor pool, and several dining options including an international restaurant, café, and bar. It features meeting and conference spaces with business services, and is located close to major attractions such as Burj Khalifa, Dubai Mall, Dubai Fountain, and Dubai Opera. The hotel combines functional accommodation with amenities such as complimentary internet access and on-site parking to support a comfortable and efficient stay.
Amenities
Wi-Fi
Gym/fitness centre
Spa/health club
Sauna
Steam room
Barber/beauty salon
Wedding services
Front desk
Concierge

Important Tips Hotel Pullman Dubai Downtown

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Guest Reviews Of Hotel Pullman Dubai Downtown

(32 Reviews)

8.3/ 10

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Overall rating
8.3/ 10
Based on 32 reviews
Sadek Sa
Family

10 / 10

May 2026
I don't fault this hotel. Room, location, breakfast and the staff are 💯 %. It's a proper 5 🌟 hotel if you want to visit downtown Dubai.
ISMAIL IS
Family

6 / 10

May 2026
The hotel has a very beautiful location, but the furniture is very old and needs renovation.
Nadja Na
Family

10 / 10

May 2026
Our stay was excellent. We had a beautiful view on Burj Khalifa. The staff was very friendly and helpful and the room was specious and clean.
Harriet Ha
With Friends

10 / 10

May 2026
The pool area is excellent.
Yousif Yo
Family

4 / 10

May 2026
It’s definitely not 5* hotel not even 4* it’s more like a 3*. Definitely not worth the $3836. It doesn’t worth more than $2k maximum. We were given a room on the highest floor the 19th as per our request. It’s the club/executive floor. Rooms are dusty old and need refurbishing. The hotel lobby is outdated the chairs and sofas are sunken. Breakfast is VERY limited, and repetitive, 5nights we were sick of eating the boring breakfast each morning. A waitress by the name Jovita was very helpful. The check in process was easy however the gentleman who checked us in, he wasn’t rude but was showing no interest in welcoming us, after 14+ hrs flight being dealt with someone who hates his job is not a good thing. The concierge was fantastic, very helpful people specially Mady, Umar & Obaid. The guy at the tour desk was helpful too. The swimming pool area is small it has a nice view of the burj. The pool towels are AWFUL I wouldn’t wipe the floor with it, honestly disgusting.The location is not as advertised 10-15min walk to Dubai mall. It’s actually 35-45min walk. It’s not convenient at all. Far from the metro too. Be prepared to spend too much on taxis. We will NEVER stay there again
Wael Wa
Family

8 / 10

May 2026
Was nice experience
Naif Na
Single

8 / 10

May 2026
Beautiful.
Thanh Th
Other

10 / 10

May 2026
Clean room, friendly staff, i booked a Burj Khalifa view and it’s exactly how I wanted
Amirreza Am
Other

10 / 10

May 2026
Great experience staying at the hotel. Wonderful customer experience. They do everything they can so you enjoy your stay.
MAjed MA
Single

2 / 10

May 2026
لا انصح فيه ابدا

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Q&A Hotel Pullman Dubai Downtown

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What are the check-in and check-out times at Pullman Dubai Downtown?
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The check-in time at Pullman Dubai Downtown is 14:00 and the check-out time is 12:00.
Where is the Pullman Dubai Downtown property located?
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Property is located in Al Abraj Street with Marasi Drive, Dubai, United Arab Emirates.
What are the dining options available at Pullman Dubai Downtown?
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Enjoy a meal at Couqley French Brasserie or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee., Pullman Dubai Downtown
What are the top amenities available at Pullman Dubai Downtown?
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The top amenities available at Pullman Dubai Downtown includes Free Wi-Fi, Extra charge Shuttle to airport, Extra charge Babysitting service, Front desk, Smoking area.
Is free cancellation available?
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Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
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General Description Pullman Dubai Downtown

Property Information for Pullman Dubai Downtown

Pullman Dubai Downtown is a contemporary hotel in Business Bay offering modern design and practical facilities. Some rooms and suites overlook the Dubai Water Canal, and selected accommodations provide canal views. The hotel features a fitness center, spa, and outdoor pool, along with several dining options including an international restaurant, a café, and a bar. Business guests have access to well-equipped meeting rooms and conference spaces. The property is 1.1 km from Dubai Fountain and 1.3 km from Dubai Opera, providing convenient access to nearby attractions. The hotel offers a stay focused on comfort, services, and functional amenities.

Location

The hotel is centrally located in Dubai’s Business Bay area. It is within a short drive of Burj Khalifa and Dubai Mall. The property is 9.7 mi (15.6 km) from Burj Al Arab and 3.6 mi (5.9 km) from Dubai World Trade Centre, making it suitable for both leisure and business travel with straightforward access to key city destinations.

Dining

Dining facilities at the hotel include Couqley French Brasserie serving meals, as well as a coffee shop and café for snacks. Guests can also use 24-hour room service. A complimentary daily reception is available for guests to meet and socialize. Beverages are served at the bar and lounge, as well as at the poolside bar. Buffet breakfast is offered daily from 6:30 AM to 11:00 AM for an additional charge.

Rooms

The hotel offers 340 guestrooms equipped with minibars that include some complimentary items and LED televisions. Beds feature pillowtop mattresses with down comforters and premium bedding. Guests have access to complimentary wired and wireless internet, and digital programming is available for in-room entertainment. Bathrooms are fitted with shower and tub combinations, rainfall showerheads, and designer toiletries.

Amenities

The property provides a spa with massage services, body treatments, and facials. Recreational amenities include a health club, outdoor pool, and sauna. Additional services include complimentary wireless internet access, concierge services, and babysitting for an additional charge. The hotel follows an Art Deco design style and offers facilities suited to both relaxation and work.

Business and Other Services

Business facilities include complimentary wired internet access, a 24-hour business center, and dry cleaning and laundry services. The hotel has 3423 square feet (318 square meters) of event space, comprising conference areas and 4 meeting rooms. A roundtrip airport shuttle is available for a surcharge at any time of day, and free valet parking is provided on site.