Important Tips W Bangkok

Check-in and Check-out

Check-in is available from 3:00 pm until 5:30 am. For late check-in, guests should contact the property directly to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and can vary according to property policy. At check-in, guests must present government-issued photo identification and a credit card, debit card, or cash deposit for incidental costs. Special requests are subject to availability at check-in and may incur extra charges, and cannot be guaranteed. The credit card used at check-in for incidental payments must be in the name of the primary guest on the reservation. The property accepts credit cards only and does not take cash. Safety measures at the property include a carbon monoxide detector, fire extinguisher, smoke detector, security system, first aid kit, and window guards. The property follows the cleaning and disinfection protocols of Commitment to Clean (Marriott). Cultural norms and guest policies may differ by country and property, and the policies listed are established by the property. Breakfast is not included in the room rate unless it is clearly specified on the booking confirmation email.

Check-in Instructions

Front desk staff will welcome guests upon arrival. For any inquiries, guests should contact the property using the details provided on the booking confirmation. Information supplied by the property may be translated using automated translation tools.

Important Information You Need to Know

The outdoor pool is accessible 24 hours a day. Reservations are required for massage services and spa treatments, and should be made by contacting the hotel before arrival using the contact details on the booking confirmation. One child aged 12 years or younger can stay free of charge when sharing the parent or guardian’s room and using existing bedding. Only registered guests are permitted in the guestrooms. Connecting or adjoining rooms are available and are subject to availability; they can be requested by contacting the property using the number provided on the booking confirmation. Guests may arrange to bring pets by contacting the property in advance, using the contact details on the booking confirmation; applicable surcharges are listed in the fees section. A car is recommended for travel to and from this property. Contactless check-out is offered.

Fees and Extras

Optional fees include a charge for buffet breakfast of approximately THB 900 for adults and THB 420 for children. A pet fee of THB 750 per accommodation applies, depending on the length of stay, plus a one-time cleaning fee of THB 3531; service animals are not subject to these charges. Early check-in and late check-out are available for a fee, subject to availability. Rollaway beds are charged at THB 2000.9 per night. The list of fees and deposits may not be exhaustive, and amounts may not include tax and are subject to change.