Important Tips Hotel Granvia Kyoto

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests should contact the property directly in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and depend on the property's policy. At check-in, guests may be required to present a government-issued photo ID and a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in, may involve extra charges, and are not guaranteed. The property accepts credit cards only; cash payments are not accepted. Cashless payment methods are available. Cultural norms and guest policies can vary by country and by property, and the policies listed are set by the property.

Check-in Procedures

Front desk staff will receive guests on arrival. Information provided by the property may be generated using automated translation tools. Breakfast is not included in breakfast-plan rates for children aged 0–6 years; it can be arranged on site for the stated child breakfast fee. A scheduled power outage is planned on January 20, 2027, from 1:30 AM to 5:40 AM, and on February 3, 2027, from 1:00 AM to 5:40 AM. During these periods, all electrically powered facilities, including elevators, will be unavailable. Room names may indicate different check-in and check-out times, and those times take precedence over the standard check-in and check-out hours.

Important Information You Need to Know

Up to two children aged 6 years and under can stay free of charge when sharing the parent or guardian's room and existing bedding. Under Japanese Ministry of Health, Labour, and Welfare regulations, all international guests must provide their passport number and nationality when registering at any lodging facility. Lodging operators are required to photocopy all guest passports and keep the copies on file. Some facilities may have restricted access; guests should contact the property using the details on the booking confirmation for further information. Parking on site is subject to height restrictions. Cashless payment options are available for all transactions. Some properties may not allow guests with tattoos to use on-site public bathing areas. This property accommodates guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory Fees

Guests will be charged a city tax at the property, which may include applicable taxes. The city tax ranges from JPY 100 to JPY 10,000 per person, per night, based on the nightly room rate. Additional exemptions may apply. For more information, guests should contact the property using the details on the reservation confirmation received after booking. All charges listed are those provided by the property.

Optional Fees

Optional costs include a fee for full breakfast of approximately JPY 5000 per person. Self parking is available for JPY 2000 per day with in/out privileges. Early check-in and late check-out may be available for an additional fee and are subject to availability. A facilities fee of JPY 1100 per person, per day applies and covers use of the swimming pool and fitness facilities. The list of fees and deposits may not be complete, and amounts may not include tax and are subject to change.