Important Tips JW Marriott Hotel Istanbul Marmara Sea

Check-in and Check-out

Check-in is available from 3:00 pm. For late check-in, guests should contact the property directly in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and depend on the property's specific policies. At check-in, guests may be asked to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental expenses. Special requests are handled based on availability at check-in and may result in extra charges; they cannot be guaranteed. The name on the credit card used at check-in for incidental charges must match the primary name on the reservation. The property accepts payments by credit cards, debit cards, and cash and reserves the right to pre-authorize the credit card before arrival. Cashless payment options are available. Noise-free rooms are not guaranteed. Safety features at the property include a fire extinguisher. The property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns are advised to contact the property before arrival to confirm an appropriate room assignment. The property follows the cleaning and disinfection guidelines of Commitment to Clean (Marriott).

Check-in Instructions and Transfers

The property offers airport transfer services for an additional fee. Guests must provide their arrival details to the property before traveling, using the contact information on the booking confirmation. Front desk staff will receive guests on arrival. Information supplied by the property may be translated using automated translation tools.

Pool and Spa Use

The seasonal pool operates from May 16 to October 1, with access available between 10:00 AM and 6:00 PM. Reservations are mandatory for massage services and spa treatments and should be arranged by contacting the hotel before arrival, using the contact details on the booking confirmation. The property offers connecting or adjoining rooms, subject to availability, which can be requested by contacting the property using the phone number on the booking confirmation. Cashless payments are accepted for all transactions, and mobile devices can be used to access guestrooms.

Fees and Extras

Buffet breakfast is available for an additional fee of approximately TRY 2250 for adults and TRY 1125 for children. The airport shuttle service is charged at around TRY 10000 per vehicle one-way, with a maximum occupancy of 2 passengers. Covered valet parking is available for about TRY 420 per day. The listed fees and deposits may not be exhaustive, may exclude taxes, and are subject to change.