Important Tips U Jomtien Pattaya

Check-in and Check-out

Check-in is available from 02:00 pm until 12:00 am. For late check-in, guests should contact the property directly in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and can vary according to the property's policies. At check-in, guests must present government-issued photo identification and provide a credit card, debit card, or cash deposit for incidental charges. Special requests are subject to availability at check-in and may incur extra fees; they cannot be guaranteed. The property accepts credit cards only; cash payments are not accepted. Cashless transactions are in use at the property. Safety equipment at the property includes a fire extinguisher. Some outdoor areas, including balconies, patios, and terraces, may not be suitable for children; guests with related concerns should contact the property before arrival to confirm an appropriate room. Cultural practices and guest policies may differ by country and by property, and the policies listed apply to this property.

Check-in Instructions

To arrange check-in, guests must contact the property at least 72 hours before arrival using the contact details provided on the booking confirmation. Guests planning to arrive after noon must inform the property in advance using the contact information on the booking confirmation. Guests are required to contact the property before arrival for check-in instructions. Front desk staff will meet and check in guests on arrival. Information provided by the property may be translated using automated translation tools. A 24-hour check-in window is available. Guests have access to their room from the time they check in until the same time on their departure date. Guests must inform the property at least 3 days prior to arrival with their estimated time of arrival. During periods of high occupancy, access to guestrooms may be delayed. This property is certified under Thailand SHA Plus, a health and safety certification for properties that accept vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Important Information You Need to Know

The swimming pool is accessible 24 hours a day. One child 11 years old or younger can stay free of charge when sharing the parent or guardian's room, using existing bedding. The property offers connecting or adjoining rooms, which are subject to availability and can be requested by contacting the property using the phone number on the booking confirmation. Cashless payment methods are used for all transactions. Additional fees and charges may apply.