Important Tips Tropicana Pool Villa

Check-in and Check-out

Check-in is available from 2:00 PM until 5:30 AM. For late check-in, guests must contact the property or their booking provider in advance to avoid cancellation. Check-out is required by 11:00 AM.

Check-in Requirements

Additional person charges may apply and can vary according to the property's policy. Guests must present government-issued photo identification and a cash deposit at check-in for incidental charges. Special requests are subject to availability at check-in, may incur extra charges, and are not guaranteed. The property accepts payment by credit cards, debit cards, and cash. The host has not specified whether carbon monoxide detectors are installed; guests may wish to bring their own portable detector. The host has not specified whether smoke detectors are present. Safety measures at the property include a security system. The property has outdoor areas such as balconies, patios, and terraces that might not be suitable for children; guests with concerns should contact the property before arrival to confirm a suitable room. The property is professionally cleaned.

Check-in Instructions

The property provides airport transfer services for an additional fee. Guests must contact the property with their arrival details before traveling, using the contact information on the booking confirmation. The front desk operates daily from 9:00 AM to 6:00 PM. To organize check-in, guests must contact the property at least 24 hours prior to arrival using the contact details on the booking confirmation. Guests planning to arrive after 2:00 PM must contact the property in advance using the same contact information. Guests are required to contact the property in advance for check-in instructions. The front desk is staffed only during limited hours. Information provided by the property may be translated using automated translation tools.

Important Information You Need to Know

One child aged 11 years or younger can stay free of charge when sharing the parent or guardian's room, using existing bedding. Pets and service animals are not permitted at this property. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

Fees and Extras

The property requires a cash breakage deposit of THB 10,000.00 per stay, payable on site. All charges listed by the property have been included.

Optional fees include: a fee for cooked-to-order breakfast of approximately THB 299 for adults and THB 299 for children; an airport shuttle fee of THB 2,100 per vehicle each way; an early check-in fee, subject to availability; a late check-out fee, subject to availability; and a rollaway bed fee of THB 1,210.0 per night. The listed fees and deposits may not be exhaustive, may exclude tax, and are subject to change.