Important Tips The Heritage Pattaya Beachfront Resort

Check-in and Check-out

Check-in is available from 2:00 pm to 8:00 pm. Guests arriving late must contact the property or the booking provider in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and can vary according to the property's policies. At check-in, guests may be required to present government-issued photo identification and a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in, may incur extra charges, and cannot be guaranteed. The name on the credit card used at check-in for incidentals must match the primary name on the reservation. The property accepts credit cards only; cash payments are not accepted. Safety features at the property include a fire extinguisher. Some outdoor areas such as balconies, patios, and terraces may not be suitable for children; guests with concerns should contact the property before arrival to confirm an appropriate room. Cultural norms and guest policies can differ by country and by property, and the listed policies are those provided by the property. Additional breakfast fees apply for children aged 3 to 11 years when sharing existing bedding.

Check-in Instructions

The property offers airport transfer services for an additional fee. Guests must provide their arrival details to the property before travel using the contact information on the booking confirmation. To arrange check-in, guests should contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests are required to contact the property in advance for check-in instructions. Front desk staff will meet guests on arrival. For any inquiries, guests should contact the property using the details on the booking confirmation. Information supplied by the property may be translated using automated translation tools.

Important Information

One child 11 years of age or younger can stay free of charge when sharing the parent or guardian's room and using existing bedding. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the phone number on the booking confirmation. Pets and service animals are not permitted at this property.

Mandatory Fees

The property requires a deposit of THB 3000 per stay, payable on site. A New Year's Day (January 1) gala dinner fee is charged at THB 3000 per adult and THB 1500 per child aged 4 to 11 years. These fees may include applicable taxes. All charges listed here are those provided by the property.

Optional Fees

Optional charges include a buffet breakfast fee of approximately THB 350 for adults and THB 175 for children. The airport shuttle service is available for about THB 2500 per vehicle each way. Early check-in and late check-out may be available for an additional fee and are subject to availability. Rollaway beds are available for approximately THB 1000 per night. The list of fees and deposits may not be complete, and amounts may exclude tax and are subject to change.