Important Tips Royal Wing Suites & Spa Pattaya

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests should contact the property directly in advance to prevent cancellation of the reservation. Check-out is required by 12:00 pm.

Check-in Requirements and Special Requests

Additional person charges may apply and can vary according to the property's policy. At check-in, guests may be required to present a government-issued photo ID and provide either a credit card or a cash deposit for incidental expenses. Special requests are subject to availability at check-in and may incur extra charges; they cannot be guaranteed. Special cancellation conditions or charges may apply to group bookings of more than 8 rooms for the same stay dates. The property accepts payment by credit cards, debit cards, and cash.

Safety and Property Features

Safety features at the property include a carbon monoxide detector, fire extinguisher, smoke detector, security system, first aid kit, and window guards. The property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns are advised to contact the property before arrival to confirm an appropriate room assignment. Cultural norms and guest policies can differ by country and by property, and the policies provided are those of this property.

Check-in Procedure

Front desk staff will receive guests upon arrival at the property. For any questions before or during the stay, guests should contact the property using the details found on the booking confirmation. Information supplied by the property may be translated using automated translation tools. An optional New Year's Eve dinner is offered and requires advance reservation. The property may request that guests provide documentation of recent travel history, such as passport immigration stamps, and/or complete a health declaration.

Important Information

Reservations are required for massage services and spa treatments and should be arranged with the resort before arrival using the contact details on the booking confirmation. One child aged 6 years or younger can stay free of charge when sharing the parent or guardian's room and using existing bedding. Only registered guests are allowed in the guestrooms. Contactless check-in and contactless check-out are available. The property is welcoming to guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A deposit of THB 1500 per accommodation, per night, is required. The general credit card deposit authorized at check-in depends on the length of stay: the listed deposit applies to stays of 1 to 3 nights, the authorization amount increases to THB 6,000 for stays of 4 to 10 nights, and THB 10,000 for stays of 11 nights or longer. These charges are based on information provided by the property.

Optional Fees

Optional charges include a fee for buffet breakfast of approximately THB 840 for adults and THB 420 for children. Early check-in and late check-out may be available for a fee, subject to availability. The listed fees and deposits may not be exhaustive, may not include tax, and are subject to change.