Important Tips POTTERLAND Luxury Pool Villa Pattaya Walking Street

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests should contact the property directly in advance to avoid cancellation. Check-out is required by 10:00 am.

Check-in Requirements

Additional person charges may apply and can vary according to the property's policy. At check-in, guests must present government-issued photo identification and provide a credit card, debit card, or cash deposit for incidental costs. Special requests are handled based on availability at check-in and may result in extra charges; these requests are not guaranteed. The property accepts payment by credit card and cash. The host has stated that there is a carbon monoxide detector and a smoke detector on the premises. Safety features at the property include a fire extinguisher, a security system, and a first aid kit. The property has outdoor areas such as balconies, patios, and terraces that may not be appropriate for children; guests with concerns should contact the property before arrival to confirm whether a suitable room can be arranged.

Check-in Instructions

This property does not operate a front desk. Guests must arrange check-in with the property at least 24 hours before arrival using the contact details on the booking confirmation. If arriving after 7:00 pm, guests must contact the property in advance using the details on the booking confirmation. Guests are required to contact the property prior to arrival for full check-in instructions. The host will meet guests on arrival. Information supplied by the property may be translated using automated translation tools.

Important Information You Need to Know

Massage services and spa treatments require reservations, which must be made by contacting the villa before arrival using the contact information on the booking confirmation. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the phone number on the booking confirmation. Pets and service animals are not permitted at this property. Contactless check-in and contactless check-out are offered.

Mandatory Fees

Guests will be required to pay certain charges at the property, and these fees may include applicable taxes. An electricity fee of THB 12 per kilowatt-hour, per stay, applies. All charges listed have been provided by the property.

Optional Fees

Early check-in may be available for an additional fee, subject to availability. A late check-in fee applies for arrivals between 7:00 pm and midnight. Late check-out may be offered for an extra charge, depending on availability. The list of fees and deposits is not exhaustive. Additional charges and applicable taxes may change.