Important Tips Nova Suites Pattaya by Compass Hospitality

Check-in and Check-out

Check-in is available from 2:00 PM until 12:00 AM. For late check-in, guests should contact the property or their booking provider in advance to avoid the risk of cancellation. Check-out is required by 12:00 PM.

Check-in Requirements

Additional person charges may apply and can vary according to the property’s policy. At check-in, guests may be required to present government-issued photo identification along with a credit card, debit card, or cash deposit to cover incidental charges. Special requests are subject to availability at check-in and may result in extra charges; these requests are not guaranteed. The property accepts payment by credit card and cash.

Safety and Detectors

The host has not specified whether carbon monoxide detectors are installed on the premises; guests may wish to bring a portable detector if this is a concern. The host has also not indicated whether smoke detectors are present on the property. Safety provisions at the property include a fire extinguisher. The property has outdoor areas such as balconies, patios, and terraces that may be unsuitable for children; guests with concerns should contact the property before arrival to confirm a suitable room type.

Health and Cleaning Practices

The property states that it adheres to the cleaning and disinfection standards of Onyx Clean (Onyx Hotels). Contactless check-out is available.

Check-in Special Instructions

Guests must arrange check-in in advance by contacting the property using the details provided in the booking confirmation. Those planning to arrive after 6:00 PM should contact the property ahead of time using the information on the booking confirmation. Guests are required to contact the property before arrival to obtain check-in instructions. Front desk staff will welcome guests upon arrival. Information given by the property may be translated using automated translation tools.

Children and Extra Guests

One child aged 11 years or younger can stay free of charge when sharing the parent or guardian’s room and using existing bedding.

Fees and Extras

Buffet breakfast is available for an additional fee of approximately THB 275 per person. Rollaway beds are available for an extra charge of THB 1020.0 per day. The listed fees and deposits may not be exhaustive and might not include applicable taxes; charges are subject to change.