Important Tips for Cross Pattaya Pratamnak

Check-in and Check-out

Check-in is available from 3:00 pm to 10:00 pm. For late check-in, guests must contact the property or their booking provider in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and will vary according to the property's policy. At check-in, guests may be asked to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental charges. Special requests are subject to availability upon check-in and may incur extra charges; these requests are not guaranteed. The property accepts payment by credit card and cash. Cashless transaction options are offered. Safety equipment at the property includes a fire extinguisher, smoke detector, security system, and first aid kit. The property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns should contact the property before arrival to confirm that an appropriate room can be arranged.

Check-in Instructions

To arrange check-in, guests must contact the property at least 24 hours prior to arrival using the contact details in the booking confirmation. Guests planning to arrive after 3:00 pm must also contact the property in advance using the same contact information. Guests are required to contact the property beforehand to receive check-in instructions. Front desk staff will welcome guests upon arrival. Information supplied by the property may be translated using automated translation tools.

Important Information

Pool access is available from 7:00 AM to 6:00 PM. Reservations are required for massage services and spa treatments and should be arranged by contacting the hotel before arrival using the contact details in the booking confirmation. Children can stay at no additional cost when using existing bedding in a parent or guardian's room. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the phone number in the booking confirmation. Pets and service animals are not allowed at this property. Cashless payment methods are available for all transactions.

Fees and Extras

An additional fee is charged for buffet breakfast, approximately THB 750 for adults and THB 375 for children. Early check-in may be available for an extra charge, subject to availability. Late check-out may be offered for an additional fee, subject to availability. Rollaway beds are available for a fee of THB 1766.0 per day. The list of fees and deposits may not be exhaustive. Fees and deposits may not include tax and are subject to change.