Important Tips Centara Nova Hotel Pattaya

Check-in and Check-out

Check-in is available from 03:00 pm until 12:00 am. For late check-in, guests should contact the property directly to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and depend on the property’s policy. At check-in, guests must present government-issued photo identification and provide a credit card, debit card, or cash deposit for incidental charges. Special requests are subject to availability at check-in, may incur extra charges, and are not guaranteed. The property accepts credit cards only; cash payments are not accepted.

Safety and Property Features

Safety features at the property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. The property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns should contact the property before arrival to confirm they can be accommodated in an appropriate room.

Check-in Procedures and Transfers

The property provides airport transfer services for an additional fee. Guests must contact the property with their arrival details before traveling, using the contact information provided on the booking confirmation. Front desk staff will welcome guests on arrival. Information supplied by the property may be translated using automated translation tools.

Additional Information

Connecting or adjoining rooms are available and are subject to availability; these can be requested by contacting the property using the phone number on the booking confirmation. Contactless check-in and contactless check-out options are available. The property is LGBTQ+ friendly and accepts guests of all sexual orientations and gender identities.

Fees and Extras

Optional fees include a buffet breakfast at approximately THB 300 for adults and THB 150 for children, an airport shuttle fee of THB 4120 per vehicle each way, and a rollaway bed fee of THB 1418.08 per night. The listed fees and deposits may not be complete, may not include tax, and are subject to change.