Important Tips for Baan Souy Resort

Check-in and Check-out

Check-in is available from 2:00 pm. For late check-in, guests should contact the property or their booking provider in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may be applied and can vary according to the property’s policy. At check-in, guests may be asked to present a government-issued photo ID and a credit card, debit card, or cash deposit to cover incidental costs. Special requests are accommodated based on availability at check-in and may incur extra charges; they cannot be guaranteed. The credit card used at check-in for incidentals must be in the name of the primary guest on the reservation. The property accepts both credit cards and cash, and cashless payment options are offered. Safety features at the property include a carbon monoxide detector, fire extinguisher, smoke detector, security system, and first aid kit. The property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns should contact the property before arrival to confirm a suitable room.

Check-in Instructions

The property provides airport transfer services for an additional fee, and guests must supply arrival details before traveling using the contact information on their booking confirmation. To arrange check-in, guests should contact the property at least 48 hours prior to arrival using the details provided on the booking confirmation. An email with check-in instructions will be sent to guests within 48 hours before arrival. Front desk staff will meet and assist guests upon arrival at the property. Information supplied by the property may be translated through automated translation tools.

Important Information

The property reserves the right to decline certain reservations intended for group events or parties, including pre-wedding stag/bachelor and hen/bachelorette gatherings. Guests 18 years old and younger are not allowed at this property. Only registered guests are permitted in the guestrooms. Pets and service animals are not accepted at this property. Cashless payment options are available for all transactions. Contactless check-in and contactless check-out are offered. The property is welcoming to guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees and Extras

Optional fees include a charge for full breakfast of approximately THB 180 per person. The airport shuttle is available for about THB 1900 per vehicle each way, with a maximum of 2 occupants. Early check-in and late check-out can be arranged for a fee, subject to availability. The list of fees and deposits may not be complete, and amounts may exclude tax and are subject to change.