Important Tips Waldorf Astoria Bangkok

Check-in and Check-out

Check-in is available from 3:00 pm until 11:00 pm. For late check-in, guests should contact the property directly to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and can vary according to the property’s policy. At check-in, guests must present government-issued photo identification and a credit card, debit card, or cash deposit to cover incidental costs. Special requests are subject to availability at check-in and may involve extra charges; they cannot be guaranteed in advance. The property accepts payment by credit cards, debit cards, mobile payments, and cash. Accepted mobile payment services include Alipay and WeChat Pay. Cashless transaction options are provided. Safety measures at the property include a fire extinguisher, smoke detector, security system, first aid kit, and outdoor lighting. The property confirms that it follows the CleanStay (Hilton) cleaning and disinfection standards.

Check-in Special Instructions

The property offers airport transfer services for an additional fee. Guests must contact the property before travel, using the details on the booking confirmation, to provide arrival information. Front desk staff will receive guests on arrival. Information supplied by the property may be translated using automated translation tools.

Important Information

Pool facilities are accessible from 6:00 AM to 10:00 PM. Guests must reserve appointments in advance for massages and spa treatments by contacting the property prior to arrival, using the contact details in the booking confirmation. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the phone number on the booking confirmation. Cashless payment options are available for all transactions, and guests can use a mobile device to access their rooms. Contactless check-out is offered. The property is welcoming to guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees and Extras

Buffet breakfast is available for an approximate fee of THB 1500 for adults and THB 750 for children. The airport shuttle service is offered for about THB 3500.00 per vehicle one-way, with a maximum occupancy of 2 passengers. The list of charges may not be exhaustive, and fees and deposits might not include tax and are subject to change.