Important Tips Sofitel Bangkok Sukhumvit

Check-in and Check-out

Check-in is available from 02:00 pm until 12:00 pm. For late check-in, guests should contact the property directly in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to property policy. At check-in, guests may be asked to present government-issued photo identification and provide a credit card or cash deposit for incidental charges. Special requests are subject to availability at check-in, may incur extra fees, and are not guaranteed. The credit card used at check-in for incidentals must be in the name of the primary guest listed on the reservation. The property accepts both credit cards and cash. Safety provisions at the property include a fire extinguisher.

Property Features and Safety Standards

The property includes outdoor areas such as balconies, patios, and terraces, which may not be suitable for children; guests with concerns should contact the property before arrival to confirm that an appropriate room can be provided. The property follows the cleaning and disinfection protocols of ALLSAFE (Accor Hotels). Cultural norms and guest policies can differ by country and by property, and the policies described are set by the property.

Check-in Special Instructions

The property offers airport transfer services for an additional fee. To arrange pick-up, guests must contact the property at least 24 hours before arrival using the contact details provided in the booking confirmation. Front desk staff will meet guests upon arrival at the property. Information supplied by the property may be translated via automated translation tools. This property is certified as Thailand SHA Plus, a health and safety standard for properties open to vaccinated travelers with at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Important Information You Need to Know

Reservations are required for massage services and spa treatments and can be made by contacting the hotel before arrival using the contact information in the booking confirmation. One child 11 years of age or younger can stay free of charge when sharing the parent or guardian’s room and using existing bedding. Only registered guests are permitted in the guestrooms. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the phone number on the booking confirmation. Pets and service animals are not allowed at this property. Contactless check-in and contactless check-out are provided. The property is welcoming to guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees and Extras

Optional fees include a charge for full breakfast of approximately THB 600 to 900 for adults and THB 300 to 500 for children. The airport shuttle is available for about THB 2500 per vehicle one-way, with a maximum capacity of 3 passengers. The fee for a rollaway bed is approximately THB 2118.6 per night. The listed fees and deposits may not be complete, and taxes may not be included. All fees and deposits are subject to change.