Important Tips SO/ Bangkok

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests should contact the property directly to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and can vary according to the property’s policy. At check-in, guests must present government-issued photo identification and provide a credit card or cash deposit for incidental expenses. Special requests are subject to availability at check-in, may incur extra charges, and are not guaranteed. The credit card used at check-in for incidental payments must be in the name of the primary guest listed on the reservation. The property accepts payment by credit cards, debit cards, and cash.

Safety and Standards

Safety features at the property include a carbon monoxide detector, fire extinguisher, smoke detector, security system, first aid kit, and window guards. The property follows the cleaning and disinfection protocols of ALLSAFE (Accor Hotels). Cultural norms and guest policies may differ by country and by property, and the policies listed are established by the property. This property is certified as Thailand SHA Plus, indicating a health and safety standard for properties open to vaccinated travelers with at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Check-in Special Instructions

The property offers airport transfer services for an additional charge. Guests must provide their arrival details to the property before travel, using the contact information on the booking confirmation. Front desk staff will receive guests upon arrival. Information supplied by the property may be translated using automated translation tools.

Important Information You Need to Know

Reservations are required in advance for massage services and spa treatments and can be arranged by contacting the hotel before arrival using the contact information on the booking confirmation. One child aged 12 years or younger can stay free of charge when sharing the parent or guardian’s room and using existing bedding. Only registered guests are permitted in the guestrooms. Contactless check-in and contactless check-out are available. The property is welcoming to guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees and Extras

Guests will be asked to pay the following charges at the property, and fees may include applicable taxes: a deposit of THB 3,000.00 per night. All charges provided by the property have been included here.

Optional fees are as follows and may be subject to tax and change: buffet breakfast is approximately THB 1,000.45 for adults and THB 500.5 for children; airport shuttle service is THB 4,500 per vehicle one way, with a maximum of 2 occupants; early check-in and late check-out are available for a fee, subject to availability; rollaway beds are charged at THB 3,531.0 per night. The list of fees and deposits may not be exhaustive, and some amounts may not include tax and are subject to change.