Important Tips Oriental Residence Bangkok

Check-in and Check-out

Check-in is available from 03:00 pm. For late check-in, guests should contact the property directly or through their booking provider in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and differ according to the property’s policy. At check-in, guests may be asked to present government-issued photo identification and a credit card, debit card, or cash deposit for incidental charges. Special requests are subject to availability at check-in and may incur extra costs; these requests are not guaranteed. The name on the credit card used at check-in for incidentals must match the primary name on the reservation. The property accepts credit cards and cash and reserves the right to pre-authorize the credit card before arrival. Eco-friendly cleaning products are used at this property. Safety equipment at the property includes a fire extinguisher. The property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns should contact the property before arrival to confirm a suitable room. The property follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels).

Check-in Special Instructions

The property offers airport transfer services for an additional fee. To arrange pick-up, guests must contact the property at least 24 hours before arrival using the contact details on the booking confirmation. Front desk staff will meet guests on arrival. Information provided by the property may be translated via automated translation tools. Extra beds for children aged 0–11 can be requested on site for the listed crib/infant bed and rollaway bed fee.

Important Information You Need to Know

Reservations are required for massage services and spa treatments and can be arranged by contacting the hotel prior to arrival using the details on the booking confirmation. Up to two children 11 years old and under can stay free of charge when using existing bedding in the parent or guardian’s room. Only registered guests are permitted in the guestrooms. Pets and service animals are not allowed at this property. Contactless check-out is available. The property accommodates guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees and Extras

Guests will be asked to pay a deposit of THB 2000 per accommodation, per night at the property, and applicable taxes may be added. This reflects all charges provided by the property. Optional fees include a fee for continental breakfast of approximately THB 700 for adults and THB 350 for children, and an airport shuttle fee of THB 2700 per vehicle one-way (maximum occupancy 2). Early check-in and late check-out may be available for an additional charge, subject to availability. The rollaway bed fee is THB 2000.0 per night. Fees and deposits may not include tax and are subject to change.