Important Tips Novotel Bangkok On Siam Square

Check-in and Check-out

Check-in is available from 2:00 pm until 12:00 am. For late check-in, guests should contact the property directly in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can differ according to the property’s policies. At check-in, guests must present a government-issued photo ID and provide a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in and may involve extra fees; they cannot be guaranteed in advance. The name on the credit card used at check-in to cover incidentals must match the primary name on the guestroom reservation. The property accepts payment by credit cards, debit cards, and cash. Cashless payment options are available. The property operates a grey water recycling system. Safety measures include a carbon monoxide detector, fire extinguisher, smoke detector, security system, first aid kit, and window guards. The property follows the cleaning and disinfection standards of ALLSAFE (Accor Hotels). Cultural practices and guest policies may vary by country and by property; the policies listed are set by the property.

Check-in Instructions

The property provides airport transfer services for an additional charge. To arrange airport pickup, guests must contact the property at least 24 hours before arrival using the contact details in the booking confirmation. Front desk staff will receive guests on arrival. Information from the property may be translated via automated translation tools. Before 3:00 pm on the day of check-in, guests will receive key retrieval details by text message at the phone number on file. If the message is not received, guests should contact the property for assistance.

Important Information You Need to Know

Spa services require advance reservations, which should be made by contacting the hotel prior to arrival using the details in the booking confirmation. Up to two children aged 15 years or younger can stay at no additional charge when using existing bedding in the parent or guardian’s room. Connecting or adjoining rooms are available but subject to availability and can be requested by contacting the property using the number provided in the booking confirmation. Pets and service animals are not allowed at this property. A car is not necessary for transportation to and from the hotel. Cashless payment methods are offered for all transactions. Contactless check-in and contactless check-out are available. The property is welcoming to guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees and Extras

Buffet breakfast is available for an approximate fee of THB 490 for adults and THB 490 for children. The airport shuttle service costs about THB 2400 per vehicle each way, with a maximum of two occupants per vehicle. Early check-in may be offered for an additional fee, depending on availability. Late check-out may also be provided for a fee, subject to availability. The charge for a rollaway bed is approximately THB 1060.0 per day. The list of fees and deposits is not exhaustive, and amounts may exclude tax and are subject to change.