Important Tips for Kimpton Maa-Lai Bangkok by IHG

Check-in and Check-out

Check-in time starts from 3:00 pm. For late check-in, guests should contact the property or their booking provider in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can differ according to the property’s policy. At check-in, guests must present government-issued photo identification and provide a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in, may not be guaranteed, and could incur extra charges. The property accepts both credit cards and cash. Safety measures at the property include fire extinguishers, smoke detectors, a security system, and a first aid kit. The property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns should contact the property before arrival to confirm a suitable room. The property states that it follows the Clean Promise (IHG) cleaning and disinfection standards. Cultural norms and guest policies may vary by country and property, and the policies listed are set by the property.

Check-in Instructions

The property provides train station transfers. To arrange pick-up, guests must contact the property at least 48 hours before arrival using the contact details on the booking confirmation. Front desk staff will receive guests upon arrival. Information from the property may be translated with automated translation tools. The property is certified as Thailand SHA Plus, indicating compliance with additional health and safety criteria for vaccinated travelers and that at least 70% of staff are vaccinated, as issued by the Amazing Thailand Safety and Health Administration. For bookings with breakfast included, breakfast is provided for up to two adults sharing a room, with extra charges applying to additional guests. For bookings with dinner included, dinner is provided for up to two adults sharing a room, with extra fees for additional guests.

Important Information You Need to Know

Advance reservations are required for massage and spa treatments and should be arranged with the hotel before arrival using the contact information on the booking confirmation. One child aged 11 years or younger can stay free when sharing the parent or guardian’s room and using existing bedding. Only registered guests are permitted in guestrooms. Connecting or adjoining rooms are available but subject to availability and must be requested by contacting the property using the number on the booking confirmation. A car is required for transportation to and from the property. Parking height restrictions are in effect. Contactless check-in and contactless check-out options are available.

Fees and Extras

The buffet breakfast fee is approximately THB 1118.15 per person. Early check-in may be available for an additional fee, subject to availability. Late check-out may be available for an additional fee, also subject to availability. The rollaway bed fee is THB 1177.0 per night. The listed fees and deposits may not be exhaustive, may not include taxes, and are subject to change.