Important Tips JW Marriott Hotel Bangkok

Check-in and Check-out

Check-in is available from 3:00 pm until 11:30 pm. For late check-in, guests should contact the property in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policy. At check-in, guests must present government-issued photo identification and provide a credit card, debit card, or cash deposit for incidental expenses. Special requests are handled based on availability at check-in and may incur extra charges; they are not guaranteed. The property accepts payment by credit card and cash.

Safety and Standards

Safety equipment at the property includes a carbon monoxide detector, fire extinguisher, smoke detector, security system, and first aid kit. The property confirms that it follows the Commitment to Clean (Marriott) cleaning and disinfection procedures. Cultural norms and guest policies can differ by country and by property, and the policies listed are established by the property.

Check-in Procedure

Front desk staff welcome guests upon arrival and handle check-in. Information provided by the property may be translated using automated translation tools.

Property Rules and Guest Information

The property’s policy is to decline certain reservations made for group events or parties, including pre-wedding stag or bachelor and hen or bachelorette gatherings. Spa and massage services require reservations, which should be arranged by contacting the hotel prior to arrival using the details found on the booking confirmation. One child aged 11 years or younger can stay free when sharing the parent or guardian’s room and using existing bedding. Only registered guests are permitted in the guestrooms. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the phone number on the booking confirmation. Pets and service animals are not allowed. Parking spaces are subject to height restrictions.

Fees and Extras

Buffet breakfast is available for an additional charge of approximately THB 977 per person. The airport shuttle service is offered for about THB 2600 per room each way. Early check-in and late check-out may be available for an extra fee, depending on availability. Rollaway beds are available for a fee of approximately THB 1765.0 per night. The listed fees and deposits may not cover all possible charges, might not include taxes, and are subject to change.