Important Tips InterContinental Bangkok by IHG

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. In case of late check-in, guests should contact the booking provider or the property directly to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and vary according to the property’s policy. At check-in, guests must present a government-issued photo ID and a credit card, debit card, or cash deposit for incidental charges. Special requests are subject to availability at check-in, may incur extra charges, and are not guaranteed. This property only accepts credit cards; cash payments are not accepted. Safety features at the property include a fire extinguisher, smoke detector, security system, and first aid kit. The property follows the cleaning and disinfection practices of Clean Promise (IHG). Cultural norms and guest policies can differ by country and by property, and the policies listed are set by the property.

Check-in Instructions

To arrange check-in, guests must contact the property in advance using the contact details provided in the booking confirmation. Guests planning to arrive after midnight must contact the property beforehand using the information on the booking confirmation. Guests are required to contact the property in advance for check-in instructions. Front desk staff will receive guests on arrival at the property. Information supplied by the property may be translated using automated translation tools. Guests who book a rate plan that includes breakfast receive breakfast for up to two adults sharing the same room; additional guests will be charged breakfast fees. Guests who book a rate plan that includes dinner receive dinner for up to two adults sharing the same room; additional guests will be charged dinner fees.

Important Information

Pool access is available from 7:00 AM to 10:00 PM. Spa treatments require reservations, which should be arranged by contacting the hotel before arrival using the contact details in the booking confirmation. Up to two children 12 years old and younger can stay free when sharing the parent or guardian’s room and using existing bedding. Connecting or adjoining rooms are available on request and subject to availability; requests should be made by contacting the property using the phone number on the booking confirmation. Pets and service animals are not allowed at this property. Alcohol is neither served nor permitted at the property. Contactless check-in and contactless check-out are offered. The property is LGBTQ+ friendly and welcomes guests of all sexual orientations and gender identities.

Fees and Extras

Optional fees include: buffet breakfast at approximately THB 936 for adults and THB 470 for children; airport shuttle service at THB 3,950 per vehicle one-way, with a maximum occupancy of four passengers; late check-out for an additional fee, subject to availability; and rollaway beds at THB 1,500 per night. The listed fees and deposits may not be exhaustive and may not include tax, and they are subject to change.