Important Tips Grande Centre Point Hotel Terminal 21

Check-in and Check-out

Check-in time is from 2:00 pm until 12:00 am. For late check-in, guests should contact the property directly in advance to prevent cancellation. Check-out is available until 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and differ according to the property’s policy. At check-in, guests must present a government-issued photo ID and a credit card, debit card, or cash deposit for incidental charges. Special requests are subject to availability at check-in, may incur extra charges, and cannot be guaranteed. The name on the credit card used for incidental payments at check-in must match the primary name on the reservation. The property accepts credit cards and cash. Safety features at the property include a smoke detector and a security system. Cultural norms and policies may vary by country and by property; the policies provided are those of the property. Additional breakfast fees apply for children aged 4 to 11 years when using existing bedding.

Check-in Instructions

To arrange check-in, guests must contact the property at least 72 hours before arrival using the contact details on the booking confirmation. Guests planning to arrive after 10:30 pm must contact the property in advance using the booking confirmation information. Guests are required to contact the property prior to arrival for check-in instructions. Front desk staff will welcome guests upon arrival. The credit card used to make the reservation must be presented at check-in by the cardholder, along with matching photo identification. Any alternative arrangements must be coordinated with the property before arrival. For questions, guests should contact the property using the details on the booking confirmation. Information given by the property may be translated with automated translation tools. The name on the photo ID shown at check-in must match the name on the reservation.

Important Information You Need to Know

Reservations are mandatory for spa treatments and can be arranged by contacting the hotel before arrival using the contact details on the booking confirmation. One child 11 years old or younger can stay free when sharing the parent or guardian's room and using existing bedding. Only registered guests are permitted in guestrooms. Certain facilities may have restricted access; guests should contact the property for more information using the contact details on the booking confirmation. Pets and service animals are not allowed at this property.

Fees and Extras

Optional fees include a fee for buffet breakfast of approximately THB 800 for adults and THB 400 for children. Early check-in and late check-out are available for a fee, subject to availability. The rollaway bed fee is THB 2000.0 per night. The list of fees and deposits may not be exhaustive, and amounts may not include tax and are subject to change.