Important Tips Conrad Bangkok

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests should contact the property directly in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and vary according to the property’s policies. At check-in, guests may be asked to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental expenses. Special requests are handled based on availability at check-in and may involve extra charges; they cannot be guaranteed. The credit card used at check-in for incidentals must belong to the primary guest listed on the reservation. The property accepts payment by credit cards, debit cards, and cash. Safety equipment at the property includes a fire extinguisher and a smoke detector. Some outdoor areas such as balconies, patios, and terraces may not be appropriate for children; guests with concerns should contact the property before arrival to confirm that a suitable room can be arranged. The property states that it follows the CleanStay (Hilton) cleaning and disinfection guidelines.

Check-in Special Instructions

The property offers airport transfer services for an additional fee. To arrange pick-up, guests must contact the property at least 24 hours before arrival using the contact information in the booking confirmation. Guests planning to arrive after midnight must contact the property in advance using the details in the booking confirmation. Front desk staff will receive and check in guests on arrival. Information provided by the property may be translated via automated translation tools. The property operates a train station shuttle drop-off service to Phloenchit BTS station every 15 minutes, from 7:00 AM to 9:00 PM daily.

Important Information You Need to Know

The swimming pool is accessible from 6:00 AM to 9:00 PM. Reservations are required for massage services and spa treatments and must be arranged by contacting the hotel before arrival using the contact details in the booking confirmation. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the phone number in the booking confirmation. Pets and service animals are not allowed at this property. A car is not mandatory for traveling to and from the property. Contactless check-out is offered. The property is welcoming to guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees and Extras

Full breakfast is available for an additional fee of approximately THB 1,118.15 for adults and THB 559.08 for children. The airport shuttle service costs THB 3,300 per vehicle one way, with a maximum of 3 occupants, and THB 3,300 per child one way. Early check-in may be arranged for an extra charge, subject to availability. Late check-out may be available for an additional fee, subject to availability. Rollaway beds are charged at THB 2,237.0 per night. The listed fees and deposits might not be exhaustive, and amounts may not include taxes and are subject to change.