Important Tips Chatrium Sathon Bangkok

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests must contact the property or their booking provider in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and depend on the property’s policies. At check-in, guests may be asked to present government-issued photo identification along with a credit card, debit card, or cash deposit to cover incidental expenses. Special requests are subject to availability at check-in and may incur extra charges; they are not guaranteed. The name on the credit card used at check-in for incidentals must match the primary name on the reservation. The property accepts payment by credit cards, debit cards, mobile payments, and cash. Accepted mobile payment methods include UnionPay QuickPass. Cashless transactions are available. Long-term stays are permitted. Eco-friendly cleaning products are used at this property. Noise-free rooms cannot be guaranteed. Safety equipment at the property includes a fire extinguisher, smoke detector, security system, and first aid kit. The property features outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns should contact the property before arrival to confirm an appropriate room. Cultural norms and guest policies may vary by country and by property, and the policies listed are established by the property. Additional breakfast fees apply for children aged 6 to 11 years who use existing bedding.

Check-in Special Instructions

The property provides airport transfer services for an additional fee. To arrange pick-up, guests must contact the property at least 24 hours before arrival using the contact details on the booking confirmation. Front desk staff will meet guests upon arrival at the property. For any inquiries, guests should contact the property using the information on the booking confirmation. Information supplied by the property may be processed using automated translation tools.

Important Information You Need to Know

This property is inclusive of LGBTQ+ guests and welcomes all sexual orientations and gender identities. Pool access is available from 6:00 AM to 9:00 PM. Reservations are required for massage and spa treatments and should be arranged with the hotel before arrival using the contact information in the booking confirmation. One child 6 years old or younger can stay at no additional charge when sharing the parent or guardian’s room and using existing bedding. Only registered guests are allowed in the guestrooms. Pets and service animals are not permitted at this property. Guests are advised that a car is recommended for travel to and from the property. Parking on site is subject to height restrictions. Cashless payment options are available for all transactions.

Fees and Extras

Guests will be required to pay certain mandatory charges at the property, which may include applicable taxes: a deposit of THB 1,000 per accommodation, per night. All fees provided by the property are included in this list. Optional charges include a fee for buffet breakfast of approximately THB 550 for adults and THB 275 for children, an airport shuttle fee of THB 1,700 per vehicle each way (maximum occupancy 3), and a late check-out fee, subject to availability. Rollaway beds are available for THB 1,600 per night. The list of fees and deposits may not be exhaustive, and amounts may not include tax and are subject to change.