Important Tips for Chatrium Grand Bangkok

Check-in and Check-out

Check-in starts from 3:00 pm. For late check-in, guests should contact the property or their booking provider in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and depend on the property’s specific policies. At check-in, guests must present a government-issued photo ID and a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in, may incur extra charges, and are not guaranteed. The credit card used at check-in for incidental payments must belong to the primary guest listed on the reservation. The property accepts payment by credit cards, debit cards, and cash. Cashless transactions are available. Long-term stays are accepted. Safety features at the property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Check-in Special Instructions

The property provides airport transfer services for an additional fee. To arrange airport pick-up, guests must contact the property at least 24 hours before arrival using the contact details on the booking confirmation. Front desk staff will receive and check in guests on arrival. Information supplied by the property may be translated with automated translation tools.

Important Information

Pool access is available from 6:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments and should be arranged with the hotel before arrival using the contact information on the booking confirmation. Only registered guests are permitted in the guestrooms. Connecting or adjoining rooms are available but subject to availability and must be requested by contacting the property using the phone number on the booking confirmation. Pets and service animals are not allowed at this property. A car is required for transportation to and from the property. Cashless payment options are offered for all transactions, and guests can use a mobile device to access their rooms. The property is LGBTQ+ friendly and welcomes guests of all sexual orientations and gender identities.

Mandatory Fees

Guests will be asked to pay certain charges at the property, which may include applicable taxes. A deposit of THB 2000 per accommodation, per day, is required. The listed charges are based on information provided by the property.

Optional Fees

Optional fees include a buffet breakfast fee of approximately THB 850 for adults and THB 450 for children. The airport shuttle service is available for about THB 2400 per vehicle each way, with a maximum occupancy of three persons. The rollaway bed fee is approximately THB 2000 per night. These fees and deposits may not include tax and are subject to change.