Important Tips Centara Grand & Bangkok Convention Centre at CentralWorld

Check-in and Check-out

Check-in is available from 3:00 pm. For late check-in, guests should contact the property directly in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and vary according to the property’s policies. At check-in, guests must present government-issued photo identification and provide a credit card, debit card, or cash deposit for incidental charges. Special requests are subject to availability at check-in and may incur extra fees; they are not guaranteed. The name on the credit card used at check-in for incidentals must match the primary name on the reservation. The property accepts credit cards only; cash payments are not accepted. Safety features at the property include a fire extinguisher, smoke detector, security system, and first aid kit. Halal meal options are available at breakfast.

Check-in Instructions

The property offers airport transfer services for an additional fee. Guests must arrange pick-up by contacting the property at least 24 hours before arrival using the contact details provided in the booking confirmation. Front desk staff will receive guests upon arrival. Information supplied by the property may be translated using automated translation tools.

Important Information You Need to Know

The property has a policy to decline certain reservations made for group events or parties, including pre-wedding stag or bachelor and hen or bachelorette events. Reservations are required for massage and spa treatments and should be arranged by contacting the hotel before arrival using the details in the booking confirmation. Connecting or adjoining rooms are available and depend on availability; these can be requested by contacting the property using the phone number on the booking confirmation. Pets and service animals are not allowed at this property. A car is required for transportation to and from the property. Contactless check-out is offered.

Mandatory Fees

Guests will be required to pay certain charges at the property, and these fees may include applicable taxes. A deposit of THB 10,000 per accommodation, per night is required. All charges listed are based on information provided by the property.

Optional Fees

Optional charges include a fee for full breakfast of approximately THB 942 for adults and THB 471 for children. The airport shuttle is available for about THB 4,000 per vehicle one-way, with a maximum occupancy of three passengers. A rollaway bed is available for approximately THB 3,000 per night. The listed fees and deposits may not be exhaustive and might not include taxes, and they are subject to change.