Important Tips for The Capitol Kempinski Hotel Singapore

Check-in and Check-out

Check-in is available from 3:00 PM until 12:00 AM. For late check-in, guests must contact the property directly in advance to avoid possible cancellation. Check-out is required by 12:00 PM.

Check-in Requirements and Policies

Additional person charges may apply and can vary according to the property’s policy. At check-in, guests may be asked to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental charges. All special requests are subject to availability at check-in and may incur extra charges; they cannot be guaranteed in advance. The property accepts payments by credit cards, debit cards, and cash. Eco-friendly cleaning products are used at this property.

Safety and Property Features

Safety measures at the property include a fire extinguisher, smoke detector, security system, first aid kit, and window guards. The property has outdoor areas such as balconies, patios, and terraces, which may not be suitable for children; guests with concerns should contact the hotel before arrival to confirm that an appropriate room can be arranged. Cultural norms and guest policies may differ by country and property; the policies stated here are set by the property.

Check-in Procedures

Guests planning to arrive after midnight must contact the property in advance using the contact details provided in the booking confirmation. Front desk staff will receive and check in guests on arrival. Information supplied by the property may be translated using automated translation tools. As a precaution, access to the pool and fitness facilities is limited, and reservations are required at check-in, subject to availability.

Important Information

Reservations are required for massage services and spa treatments and should be arranged by contacting the hotel before arrival using the contact information in the booking confirmation. One child aged 12 years or younger can stay free of charge when sharing the parent or guardian’s room and using existing bedding. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property with the number on the booking confirmation.

Fees and Extras

Optional charges include buffet breakfast, which costs approximately SGD 35.97 to 53.96 for adults and SGD 17.99 to 26.98 for children. Rollaway beds are available for a fee of SGD 59.95 per night. A spa fee of SGD 215.82 per person per stay applies. The listed fees and deposits might not be exhaustive, may not include taxes, and are subject to change.