Important Tips for Sofitel Singapore City Centre

Check-in and Check-out

Check-in is available from 03:00 pm until 12:00 am. For late check-in, guests should contact the property directly to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional guest charges may apply and can vary according to the property policy. At check-in, guests must present a government-issued photo ID and a credit card, debit card, or cash deposit for incidental charges. Special requests are subject to availability at check-in, may incur extra charges, and are not guaranteed. The property accepts payments by credit cards, debit cards, mobile payments and cash. Accepted mobile payment options include Alipay and WeChat Pay. Cashless transactions are available. The property operates a grey water recycling system. Safety features on site include a carbon monoxide detector, fire extinguisher, smoke detector, security system, first aid kit and outdoor lighting. The property confirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Check-in Special Instructions

The property provides airport transfer services for a surcharge. To arrange pick-up, guests must contact the property 72 hours before arrival using the contact details on the booking confirmation. After-hours check-in is not available. Before arrival, guests must complete online registration with the property via a secure link and provide a copy of their passport. Guests will receive an email within 72 hours prior to arrival containing check-in instructions. Front desk staff will greet guests upon arrival. Information supplied by the property may be translated using automated translation tools.

Important Information

Pool access is available from 7:00 AM to 9:00 PM. Only registered guests are permitted in the guestrooms. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the number on the booking confirmation. Cashless payment options are available for all transactions, and guests can use a mobile device to access their rooms. Contactless check-in and contactless check-out are provided.

Fees and Extras

Buffet breakfast is available for a fee of approximately SGD 53.95 per person. The airport shuttle is offered at a cost of SGD 189 per vehicle, with a maximum occupancy of 7 passengers. Early check-in and late check-out can be arranged for additional fees, subject to availability. The rollaway bed fee is SGD 119.9 per night. The listed fees and deposits may not be exhaustive, may not include tax and are subject to change.