Important Tips PARKROYAL COLLECTION Pickering, Singapore

Check-in and Check-out

Check-in is available from 3:00 PM until 11:30 PM. For late check-in, guests should contact the property directly in advance to avoid cancellation. Check-out is required by 12:00 PM.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policies. At check-in, guests must present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental charges. Special requests are subject to availability at check-in and may result in additional fees; they cannot be guaranteed in advance. The name on the credit card used at check-in for incidental charges must match the primary name on the reservation. The property accepts credit and debit cards only and does not accept cash. The property reserves the right to pre-authorize the guest’s credit card before arrival. Cashless payment options are available. This property uses solar energy and eco-friendly cleaning products. Safety measures at the property include a carbon monoxide detector, fire extinguisher, smoke detector, security system, and first aid kit. Cultural norms and policies may differ by country and by property, and the policies listed are set by the property. Guests may store luggage on the day of check-out only; extended luggage storage requires prior approval. For prepaid, nonrefundable bookings, guests must present the same credit card used for payment at the time of booking during check-in.

Check-in Procedure

Front desk staff will meet guests on arrival at the property. For any inquiries, guests should contact the property using the details provided in the booking confirmation. Information supplied by the property may be translated using automated translation tools.

Usage Information

Pool access is available from 6:00 AM to 10:00 PM. Reservations are required for massage and spa treatments and should be arranged with the hotel prior to arrival using the contact details found on the booking confirmation. One child aged 11 years or younger can stay free of charge when sharing the parent or guardian’s room and using existing bedding. Cashless payment methods are available for all transactions. Contactless check-out is offered.

Fees and Extras

Buffet breakfast is available for an additional fee of approximately SGD 47.96 for adults and SGD 23.98 for children. The list of fees and deposits may not be exhaustive, and charges may not include tax and are subject to change.