Important Tips for Pan Pacific Orchard

Check-in and Check-out

Check-in is available from 3:00 pm. For late check-in, guests should contact the property in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property policy. At check-in, guests may be asked to present government-issued photo identification along with a credit card, debit card, or cash deposit for incidental expenses. Special requests depend on availability at check-in, may incur extra charges, and cannot be guaranteed. The property accepts payment by credit cards, debit cards, and cash, and reserves the right to pre-authorize the provided credit card before arrival. The property uses solar energy and a grey water recycling system. Safety features include a fire extinguisher, smoke detector, security system, and first aid kit. Some outdoor areas such as balconies, patios, and terraces may not be suitable for children; guests with concerns should contact the property before arrival to confirm an appropriate room assignment.

Check-in Procedure

Front desk staff will meet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Key Information

Pool facilities are available from 7:30 AM to 9:00 PM. Massage and spa treatments require reservations, which should be arranged with the hotel before arrival using the contact details found on the booking confirmation. One child 12 years old or younger can stay at no additional charge when sharing the parent or guardian's room and using existing bedding. Parking on site is subject to height restrictions.

Mandatory Fees

Guests will be required to pay a deposit of SGD 100.00 per night at the property. Fees may include applicable taxes. All mandatory charges listed are based on information provided by the property.

Optional Fees

Optional charges may include a buffet breakfast fee of approximately SGD 48 for adults and SGD 24 for children, early check-in fees (subject to availability), late check-out fees (subject to availability), and a rollaway bed fee of SGD 150 per night. The list of possible fees and deposits may not be complete, may not include tax, and can change over time.