Important Tips InterContinental Singapore Robertson Quay by IHG

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. Guests expecting to arrive later than this should contact the property directly to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements and Payments

Additional person charges may apply and can vary according to the property’s policies. At check-in, guests must present government-issued photo identification and a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in and may incur extra charges; they are not guaranteed. The property accepts credit cards, debit cards, and mobile payments, and does not accept cash. Accepted mobile payment options include Alipay and WeChat Pay. Cashless transactions are available. Safety measures at the property include fire extinguishers, smoke detectors, a security system, and window guards. The property follows the Clean Promise (IHG) cleaning and disinfection standards. Cultural norms and guest policies may vary by country and by property. Each guestroom can accommodate only one crib or infant bed at a time.

Check-in Instructions

Guests receive an email within 72 hours before arrival containing check-in instructions. Front desk staff will welcome guests upon arrival at the property. For questions, guests should contact the property using the details in the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests who book a rate that includes breakfast receive breakfast for up to two adults sharing a room; additional guests are charged breakfast fees. Guests who book a rate that includes dinner receive dinner for up to two adults sharing a room; additional guests are charged dinner fees.

Important Information

Pool access is available from 6:00 AM to 10:00 PM. Only registered guests are permitted in guestrooms. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the phone number on the booking confirmation. Parking height restrictions apply. Cashless payment methods can be used for all transactions. Contactless check-in and contactless check-out are offered.

Fees and Extras

Buffet breakfast is available for an approximate fee of SGD 30 for adults and SGD 15 for children. Early check-in and late check-out may be available for an additional charge and are subject to availability. Rollaway beds are charged at approximately SGD 100 per night. The listed fees and deposits may not be exhaustive and may not include tax, and they are subject to change.