Important Tips for Conrad Singapore Orchard

Check-in and Check-out

Check-in begins at 3:00 pm. For late check-in, guests should contact the property or the booking provider directly in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and depend on the property’s policy. At check-in, guests must present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental charges. Special requests are not guaranteed, are subject to availability at check-in, and may incur extra costs. Guests must arrange onsite parking in advance by contacting the property. The property accepts credit cards and mobile payments only; cash payments are not accepted. Accepted mobile payment options include Alipay and WeChat Pay. The property operates using solar energy and is equipped with safety features such as a fire extinguisher. The property includes outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns are advised to contact the property before arrival to ensure assignment to an appropriate room.

Check-in Procedure

Front desk staff will receive guests upon arrival at the property. Information supplied by the property may be translated using automated translation tools.

Key Information

Pool access is available from 6:00 am to 10:00 pm. One child 5 years old or younger can stay at no additional charge when using existing bedding in the parent or guardian’s room. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the details on the booking confirmation. Pets are allowed only in specific rooms and are subject to additional restrictions; surcharges apply and are listed in the fees section. Guests must arrange to bring pets by contacting the property directly using the contact information on the booking confirmation. A car is not required for transportation to and from the property. Parking is subject to height restrictions.

Fees and Extras

Optional fees include covered valet parking at SGD 20 per day, and a pet fee of SGD 285 per accommodation, per stay. Service animals are exempt from pet fees. A rollaway bed is available for an additional charge of SGD 130.0 per stay. The fees and deposits listed may not be complete, may not include taxes, and are subject to change.