Important Tips Sheraton Manila Bay

Check-in and Check-out

Check-in is available from 03:00 pm until 12:00 am. For late check-in, guests should contact the property directly in advance to avoid cancellation. Check-out time is until 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policies. At check-in, guests may be required to present government-issued photo identification and a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in and may incur extra charges; they cannot be guaranteed. The name on the credit card used to pay for incidentals at check-in must match the primary name on the guestroom reservation. The property accepts payment by credit cards and cash. Noise-free rooms are not guaranteed. Safety features at the property include a carbon monoxide detector, fire extinguisher, smoke detector, security system, first aid kit, and window guards. The property states that it adheres to the cleaning and disinfection protocols of Commitment to Clean (Marriott).

Check-in and Airport Transfer Instructions

The property offers airport transfer services for an additional charge. To arrange pick-up, guests must contact the property 48 hours before arrival using the contact details on the booking confirmation. To organize check-in, guests should contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will welcome guests on arrival. Information supplied by the property may be translated using automated translation tools.

Important Information You Need to Know

Up to 2 children aged 12 years and under can stay free when sharing the parent or guardian’s room, using existing bedding. Only registered guests are permitted in the guestrooms. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the phone number on the booking confirmation. Contactless check-out is available.

Mandatory Fees

The property charges a deposit of PHP 2500 per night, payable onsite. Any applicable taxes may be included in this amount. All mandatory charges provided by the property are included in this list.

Optional Fees

Optional charges include a buffet breakfast fee of approximately PHP 1500 for adults and PHP 750 for children, an airport shuttle fee of PHP 1563 per vehicle one-way (maximum occupancy 2), and a rollaway bed fee of PHP 2486.0 per night. The list of optional fees may not be exhaustive. Fees and deposits may be subject to tax and can change without prior notice.