Important Tips for Diamond Hotel Philippines

Check-in and Check-out

Check-in is available from 2:00 PM until 12:00 AM. If you plan to arrive late, you must contact the property directly in advance to avoid cancellation. Check-out is required by 12:00 PM.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policy. At check-in, guests may be asked to provide a government-issued photo ID and a credit card, debit card, or cash deposit for incidental charges. Special requests are subject to availability at check-in, may incur extra fees, and cannot be guaranteed. The credit card used at check-in for incidental expenses must be in the name of the primary guest listed on the reservation. The property accepts payment by credit card and cash. Cashless transactions are available. Safety measures on site include a carbon monoxide detector, fire extinguisher, smoke detector, security system, and first aid kit. Cultural norms and guest policies can vary by country and by property; the policies listed are established by the property.

Check-in Procedure

Front desk staff will meet and assist guests upon arrival. For any inquiries, guests should contact the property using the contact details provided in the booking confirmation. Information given by the property may be translated via automated translation tools.

Diamond Club and Dress Code

Guests staying in Diamond Club rooms must take their buffet breakfast at the Diamond Club lounge between 6:00 AM and 10:00 AM. The property enforces a strict dress code in all restaurants and in the Club Lounge.

Important Information You Need to Know

Reservations are required for massage services and should be arranged by contacting the hotel prior to arrival with the contact information on the booking confirmation. Children 12 years old and under stay at no additional charge when sharing their parent’s or guardian’s room and using existing bedding. Only registered guests are allowed in the guestrooms. Connecting or adjoining rooms are available but depend on availability and must be requested by contacting the property with the number on the booking confirmation. Pets and service animals are not permitted at this property. Cashless payment methods are offered for all transactions.

Mandatory Fees

Guests are required to pay a deposit of PHP 4000 per night at the property. This amount may include applicable taxes. All mandatory charges listed are those provided by the property.

Optional Fees

Optional charges include a fee for full breakfast of approximately PHP 1580 for adults and PHP 790 for children. In-room wireless internet access is available for about PHP 950 per 24-hour period, with rates subject to change. Valet parking is offered for around PHP 150 per day. Rollaway beds are available for approximately PHP 2500 per night. The listed optional fees may not be exhaustive, may not include taxes, and are subject to change.