Important Tips for The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

Check-in and Check-out

Check-in is available from 3:00 PM until 12:00 AM. For late check-in, guests must contact the property in advance to avoid cancellation. Check-out is required by 12:00 PM.

Check-in Requirements and Policies

Additional charges for extra persons may apply and can vary according to the property’s policies. At check-in, guests must present government-issued photo identification and provide a credit card, debit card, or cash deposit to cover incidental charges. Special requests are subject to availability at check-in and may involve extra fees; they cannot be guaranteed. The property accepts payment by credit card and cash. Safety features at the property include a fire extinguisher and a security system. The property has outdoor areas such as balconies, patios, and terraces that may not be appropriate for children; guests with concerns should contact the property before arrival to confirm a suitable room. Cultural norms and guest policies may differ by country and by property, and the policies described are those provided by the property.

Club Lounge and Children Policies

Children under 13 years of age may use the Premium Club Lounge only until 5:30 PM and must be accompanied by an adult. Guests who book rate plans that include Club Lounge access may take breakfast in the Club Lounge on the 32nd floor. Breakfast in the Club Lounge is available from 7:00 AM to 11:00 AM. Additional fees apply for breakfast for children aged 0–5 years when staying on a breakfast-included rate plan and sharing existing bedding with a parent.

Facility Access Rules

Guests must be at least 20 years old to use the fitness facility, spa, pool, and hot springs. Access to the hot springs is available upon payment of the listed optional facility fee. Hot springs access is available from 6:00 AM to 10:00 PM. Some facilities at the property may have restricted access; guests should contact the property for details using the contact information on the booking confirmation. Parking at the property is subject to height restrictions. Some properties in Japan do not allow guests with tattoos to use on-site public bathing areas, and this policy may apply here.

Check-in Procedures

Front desk staff will receive and assist guests on arrival. For any questions, guests should contact the property using the contact details found on the booking confirmation. Information supplied by the property may be translated using automated translation tools.

Important Legal and Regulatory Information

The Japanese Ministry of Health, Labour, and Welfare requires all international guests to provide their passport number and nationality when registering at any lodging facility. In addition, lodging operators must photocopy passports of all registered international guests and keep the copies on file. A car is not required for transportation to and from this property.

Inclusive Policies

The property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory Fees

Guests may be required to pay a city tax at the property. This tax ranges from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate, with possible exemptions. A city-imposed tax of JPY 150 per person, per night applies, and this tax does not apply to children under 12 years of age. All mandatory charges listed are those provided by the property and may include applicable taxes.

Optional Fees

Optional charges include a fee for buffet breakfast of approximately JPY 5,520 per person, covered self parking at JPY 3,000 per night, and a facilities fee of JPY 5,000 per person, per day, which covers use of the sauna, spa, and swimming pool. The list of fees and deposits may not be exhaustive, and charges may not include tax and are subject to change without notice.

Children and Extra Beds

Children 5 years old and younger can stay free of charge when sharing the parent or guardian's room and using existing bedding.