Important Tips Mitsui Garden Hotel Ginza Premier

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. In case you expect to arrive late, you should contact the booking provider or the property directly to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policies. At check-in, guests may be required to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental expenses. Special requests are subject to availability at check-in and may involve extra fees; they cannot be guaranteed. The property accepts credit card payments only and does not accept cash. Cultural norms and guest policies can differ based on the country and the property; the policies described are set by the property.

Check-in Procedure

This property does not provide check-in outside of regular hours. Front desk staff will receive guests upon arrival. For any inquiries, guests should contact the property using the contact details on the booking confirmation. Information supplied by the property may be translated via automated translation tools. The guest who checks in must be the same person who made the reservation, and the name on the identification document must match the name on the booking. The city tax ranges from JPY 100 to 200 per person, per night, depending on the nightly room rate. The tax does not apply to nightly room rates below JPY 10,000, and additional exemptions may be available.

Important Information You Need to Know

The Japanese Ministry of Health, Labour, and Welfare requires all international guests to provide their passport number and nationality when registering at any lodging facility, including inns, hotels, and motels. Lodging operators are also obligated to photocopy passports for all registered guests and retain these copies on file. Contactless check-in and contactless check-out options are provided. This property is welcoming to guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory Fees

Guests may be required to pay a city tax at the property. This tax can range from JPY 100 to 10,000 per person, per night, based on the nightly room rate. Additional exemptions may apply. Further details are available from the property using the contact information on the reservation confirmation received after booking. All charges reported by the property have been included.

Optional Fees

The fee for buffet breakfast is approximately JPY 3850 for adults and JPY 3850 for children. The listed fees and deposits may not include tax and are subject to change, and the list may not cover all possible charges.