Important Tips Hotel Toranomon Hills - The Unbound Collection by Hyatt

Check-in and Check-out

Check-in is available from 03:00 pm. For late check-in, guests should contact the property directly to prevent cancellation of the reservation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policies. At check-in, guests may be required to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental expenses. Special requests are subject to availability at check-in and may involve extra fees; fulfillment of such requests is not guaranteed. The property accepts credit cards only and does not accept cash payments. Safety provisions at the property include a fire extinguisher.

Check-in Procedure

Front desk staff will receive and assist guests upon arrival at the property. Information supplied by the property may be translated using automated translation tools.

Important Information

Children can stay at no additional cost when using existing bedding in the parent or guardian’s room. Under the requirements of the Japanese Ministry of Health, Labour, and Welfare, all international guests must provide their passport number and nationality when registering at any lodging facility, including inns, hotels, and motels. Lodging operators are also required to make photocopies of passports for all registered international guests and keep these copies on file.

Fees and Extras

Guests will be asked to pay certain mandatory charges at the property, which may include applicable taxes. A city tax may be charged at the property, ranging from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate. Additional exemptions may apply, and further details are available from the property using the contact information provided in the reservation confirmation received after booking. All charges mentioned are based on information provided by the property.

Optional fees include an approximate charge of JPY 6600 per person for buffet breakfast and a self parking fee of JPY 5000 per night. The list of fees and deposits may not be exhaustive, and amounts may exclude tax and are subject to change.