Important Tips Hotel Metropolitan Tokyo Ikebukuro

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests must contact the property directly in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and can vary according to the property's policy. At check-in, guests may be asked to provide a government-issued photo ID along with a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in, may incur extra charges, and are not guaranteed. The property accepts payment by credit card and cash. Cashless transaction options are available. Safety equipment at the property includes a fire extinguisher and a smoke detector. Cultural norms and guest policies can differ by country and by property; the policies listed are set by the property.

Check-in Procedures

Front desk staff greet guests upon arrival at the property. For any inquiries, guests should contact the property using the details provided on the booking confirmation. Information supplied by the property may be translated using automated translation tools. Certain room names specify different check-in and check-out times, which take precedence over the standard check-in and check-out hours. For breakfast rate plans, breakfast is not included for children aged 4 to 5 years, but can be requested on site for the specified child breakfast fee. There is no breakfast charge for children 3 years old and younger.

Important Information

One child aged 5 years or younger can stay free when sharing the parent or guardian's room and using existing bedding. Only registered guests are permitted in the guestrooms. In accordance with regulations from the Japanese Ministry of Health, Labour, and Welfare, all international guests must provide their passport number and nationality when registering at any lodging facility. Lodging operators are required to photocopy passports for all registering guests and retain the copies on file. Parking at the property is subject to height restrictions. Cashless payment options are available for all transactions. Contactless check-out is offered.

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A city tax may be collected at the property. This city tax ranges from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate. Additional exemptions may apply. For further details, guests should contact the property using the information provided on the reservation confirmation received after booking. All charges communicated by the property have been included in this information.

Optional Fees

Optional charges include: buffet breakfast at approximately JPY 3500 for adults and JPY 1900 for children; airport shuttle service at about JPY 3600 per person one way; airport shuttle service at about JPY 1800 one way for children aged 6 to 12 years; self parking at about JPY 3000 per night; rollaway beds at about JPY 6050 per day; and a facilities fee of about JPY 2200 per person for use of the fitness facilities. The listed fees and deposits may not be exhaustive, may exclude tax, and are subject to change.