Important Tips Himalaya Cloud Hotel

Check-in and Check-out

Check-in is available from 2:00 pm until 11:00 pm. For late check-in outside these hours, guests must contact the property in advance to avoid possible cancellation. Check-out is required by 11:00 am.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property's policies. At check-in, guests may be asked to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental expenses. Special requests are handled based on availability at check-in and may incur extra charges; they cannot be guaranteed in advance. Guests must contact the property ahead of time to arrange rollaway or extra beds. The property accepts payment by credit card and cash. Cashless payment options are available. Safety measures at the property include a fire extinguisher.

Late Arrival Instructions

Guests planning to arrive after 8:00 pm must contact the property in advance using the details provided in the booking confirmation. The front desk operates with limited hours. Information provided by the property may be translated using automated translation tools.

Important Information

Children aged 3 years and under can stay free of charge when using existing bedding in the parent or guardian's room. Under regulations from the Japanese Ministry of Health, Labour, and Welfare, all international guests are required to provide their passport number and nationality when registering at any lodging facility such as inns, hotels, or motels. Lodging operators are required to photocopy the passports of all registered guests and retain these copies on file. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are offered at this property.

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A city tax may be collected at the property, ranging from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate. Additional exemptions may apply. For further details, guests should contact the property using the information provided in the reservation confirmation received after booking. All charges mentioned are based on information supplied by the property.

Optional Fees

An additional fee of JPY 5,000 per night is charged for a rollaway bed. The list of fees and deposits may not be exhaustive, and amounts may not include tax and are subject to change.