Important Tips APA Hotel & Resort Nishishinjuku Gochome Ekimae Tower

Check-in and Check-out

Check-in is available from 3:00 PM until 12:00 AM. For late check-in, guests must contact the property in advance to avoid cancellation. Check-out is required by 10:00 AM.

Check-in Requirements

Additional person charges may apply and can vary according to the property policy. At check-in, guests may be asked to present government-issued photo identification and a credit card, debit card, or cash deposit to cover incidental costs. Special requests are subject to availability at check-in and may incur extra fees, and cannot be guaranteed. The property accepts credit cards, mobile payments, and cash. Accepted mobile payment methods include PayPay, Merpay, and R Pay. Safety measures at the property include a fire extinguisher. Housekeeping service is provided every 3 days.

Check-in Special Instructions

Guests planning to arrive after midnight must contact the property in advance using the contact details on the booking confirmation. Front desk staff will receive guests upon arrival. For any inquiries, guests should contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. A scheduled power outage is planned on May 25, 2026, from 12:00 PM to 2:00 PM, during which time all power-dependent facilities, including elevators and air conditioning, will be unavailable. The property charges an hourly pool fee per person (for guests aged 3 years and older) of JPY 1,500 on weekdays and JPY 2,500 on weekends and public holidays. The pool can also be reserved privately in 2-hour blocks for a fee of JPY 33,000 on weekdays and JPY 44,000 on weekends and public holidays, with reservations required one day before check-in.

Important Information You Need to Know

There is limited hot water available on site. Pool access is permitted from 9:00 AM to 10:00 PM. One child 5 years old or younger can stay free of charge when sharing the parent or guardian's room using existing bedding. Under regulations of the Japanese Ministry of Health, Labour, and Welfare, all international guests must provide their passport number and nationality when registering at any lodging facility. In addition, lodging operators are required to photocopy passports of all registered guests and retain those copies. Parking at the property is subject to height restrictions. Some properties in Japan do not allow guests with tattoos to use on-site public bathing facilities.

Mandatory Fees

Guests may be required to pay a city tax at the property. The city tax ranges from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate. Additional exemptions may apply. For detailed information, guests should contact the property using the details found on the reservation confirmation received after booking. All charges listed are based on information provided by the property.

Optional Fees

Buffet breakfast is available for a fee of approximately JPY 2,300 to 2,500 for adults and JPY 1,200 for children. Self parking is available for JPY 3,000 per stay, and extended parking is also JPY 3,000 per stay. Early check-in and late check-out may be offered for an additional fee and are subject to availability. The listed fees and deposits may not be exhaustive, may not include tax, and are subject to change.