Important Tips for THE THOUSAND KYOTO

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests must contact the property or their booking provider in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can differ based on the property’s policies. At check-in, guests may be asked to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental expenses. Special requests are subject to availability at check-in, may incur extra charges, and are not guaranteed. The property accepts credit cards only; cash payments are not accepted. Safety equipment at this property includes fire extinguishers and smoke detectors. Some outdoor areas such as balconies, patios, or terraces may not be suitable for children. Guests with concerns should contact the property before arrival to confirm an appropriate room assignment. Cultural norms and guest policies can vary by country and by property; the policies described are set by the property. Disposable amenities such as razors, hairbrushes, toothbrushes, and toothpaste are available in the lobby for an additional charge.

Check-in Process

The property does not provide check-in services outside of the stated hours. Front desk staff will meet and check in guests upon arrival. Some information supplied by the property may be translated using automated translation tools. Breakfast is not included in the breakfast rate for children aged 0 to 11 years; it can be requested on site for the applicable child breakfast fee.

Important Information

Reservations are required for spa treatments and must be arranged by contacting the hotel before arrival using the contact information provided on the booking confirmation. One child 6 years old or younger may stay at no additional charge per registered adult when using existing bedding in the parent or guardian’s room. Under regulations of the Japanese Ministry of Health, Labour, and Welfare, all international guests must provide their passport number and nationality at registration for any lodging facility. Lodging operators are required to photocopy all guest passports and retain those copies. The property is welcoming to guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory Fees

Guests may be required to pay a city tax at the property. This city tax generally ranges from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate. Additional exemptions may apply. For specific details, guests should contact the property using the information provided in the reservation confirmation received after booking. The charges described are based on information supplied by the property.

Optional Fees

Optional charges can include a fee for buffet breakfast, which is approximately JPY 6800 for adults and between JPY 2530 and JPY 3400 for children. Self parking is available for around JPY 2000 per night. The list of fees and deposits may not be exhaustive, and these amounts may not include tax and are subject to change.