Important Tips Six Senses Kyoto

Check-in and Check-out

Check-in time starts from 3:00 pm. For late check-in, guests should contact the property directly in advance to avoid potential cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and vary according to the property’s policy. At check-in, guests may be asked to present a government-issued photo ID and a credit card, debit card, or cash deposit to cover incidental charges. Special requests are subject to availability at check-in, may incur extra costs, and are not guaranteed. The property accepts both credit cards and cash as payment methods.

Late Arrival Instructions

Guests planning to arrive after midnight must contact the property in advance using the contact details provided in the booking confirmation. Front desk staff will receive guests upon arrival at the property. Information given by the property may be translated using automated translation tools.

Important Information

Reservations are required for massage services and spa treatments. Guests must arrange these by contacting the hotel before arrival, using the contact details on the booking confirmation. Connecting or adjoining rooms are available but subject to availability and can be requested by contacting the property using the phone number on the booking confirmation. Under regulations of the Japanese Ministry of Health, Labour, and Welfare, all international guests must provide their passport number and nationality when registering at any lodging facility. In addition, accommodation providers are required to photocopy passports of all registered guests and keep the copies on file. The property allows pets only in specific rooms and applies additional pet restrictions, with surcharges listed in the fees section. Guests wanting to bring pets must coordinate in advance with the property using the contact information on the booking confirmation. Some properties in Japan may restrict guests with tattoos from using on-site public bathing facilities.

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A city tax may be collected at the property, ranging from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate. Additional exemptions may apply. For further details, guests should contact the property using the information on the reservation confirmation received after booking. All charges listed are based on information provided by the property.

Optional Fees

Optional fees may include a charge for buffet breakfast of approximately JPY 7000 per person, a pet fee of JPY 15000 per pet (which may vary depending on the length of stay), and a rollaway bed fee of JPY 30000.0 per day. Service animals are exempt from pet fees. The list of fees and deposits may not be exhaustive, and amounts may exclude tax and are subject to change.