Important Tips Mitsui Garden Hotel Kyoto Shinmachi Bettei

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests should contact the property or their booking provider in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policy. At check-in, guests may be asked to present government-issued photo identification and provide a credit card or cash deposit for incidental expenses. Special requests are subject to availability at check-in, may incur extra costs, and cannot be guaranteed. The property accepts credit cards only; cash payments are not accepted. Safety equipment at the property includes a fire extinguisher. Cultural norms and guest policies may vary by country and by property; the listed policies are set by the property. Additional breakfast fees apply for children under 13 years old.

Check-in Procedure

Front desk staff will welcome guests upon arrival at the property. For any inquiries, guests should contact the property using the details found on the booking confirmation. Information provided by the property may sometimes be translated using automated translation tools. Some rooms at this hotel have windows that do not open. Breakfast is not included in breakfast rate plans for children aged 0–12 and can be requested on-site for an additional charge. Children aged 6–12 can receive breakfast for the stated child breakfast fee.

Important Information

Only registered guests are permitted in the guestrooms. In accordance with the Japanese Ministry of Health, Labour, and Welfare, all international visitors must provide their passport number and nationality when registering at any lodging facility. Lodging operators are also required to photocopy the passports of all registering guests and keep these copies on file. Contactless check-in and contactless check-out are available. Guests with tattoos are allowed to use the on-site public bathing facilities. This property accommodates guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees and Extras

Guests will be required to pay certain mandatory charges at the property, which may include applicable taxes. A city tax may be collected on-site, ranging from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate. Additional exemptions may apply; for further details, guests should contact the property using the reservation confirmation information received after booking. All charges listed are based on information provided by the property. Optional fees include a buffet breakfast fee of approximately JPY 2970 for adults and JPY 1800 for children. The list of fees may not be exhaustive. Fees and deposits may be subject to tax and can change without notice.