Important Tips Hyatt Regency Kyoto

Check-in and Check-out

Check-in is available from 03:00 pm until 12:00 am. For late check-in, guests should contact the property or their booking provider in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements and Policies

Additional person charges may apply and vary according to the property’s policy. At check-in, guests may be asked to present government-issued photo identification and a credit card or cash deposit to cover incidental expenses. Special requests are subject to availability at check-in and may result in extra charges; these requests are not guaranteed. The name on the credit card used at check-in for incidental payments must match the primary name on the guestroom reservation. Special cancellation conditions or fees may be applicable to group bookings (more than 8 rooms for the same property or stay dates). The property accepts payment by credit card and cash. Cashless payment options are available. Safety equipment at the property includes a carbon monoxide detector, fire extinguisher, smoke detector, security system, first aid kit, and window guards. The property features outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns should contact the property before arrival to confirm a suitable room. Cultural standards and guest policies can differ by country and property; the stated policies are set by the property.

Check-in Procedure

Front desk staff will welcome guests upon arrival at the property. Information provided by the property may be translated using automated translation tools.

Regulations for International Guests

The Japanese Ministry of Health, Labour, and Welfare requires all international guests to provide their passport number and nationality when registering at any lodging facility, including inns, hotels, and motels. Lodging operators must photocopy the passports of all registered guests and retain these copies on file. Cashless payment methods are available for all transactions. Some properties may restrict guests with tattoos from using on-site public bathing facilities.

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A city tax may be collected at the property, ranging from JPY 100 to JPY 10,000 per person, per night, based on the nightly room rate. Additional exemptions may apply. For detailed information, guests should contact the property using the contact details provided in the booking confirmation. All charges listed are those supplied by the property.

Optional Fees

Optional charges include a fee for buffet breakfast, approximately JPY 4500 for adults and JPY 2250 for children. Self parking is available for about JPY 2000 per night. Rollaway beds are available for approximately JPY 7458.0 per night. The listed fees and deposits may not be exhaustive and may not include tax, and they are subject to change.