Important Tips Hotel Resol Trinity Kyoto

Check-in and Check-out

Check-in is available from 3:00 PM until 12:00 AM. Guests expecting to arrive late should contact the property directly in advance to prevent cancellation. Check-out is required by 11:00 AM.

Check-in Requirements

Additional charges for extra persons may apply and can vary by property policy. At check-in, guests must present a government-issued photo ID and a credit card, debit card, or cash deposit to cover incidental charges. Special requests are handled based on availability at check-in and may result in additional fees; these requests cannot be guaranteed. The property accepts credit cards only and does not accept cash. Safety features at the property include a fire extinguisher, a smoke detector, and a security system. Cultural norms and guest policies may differ by country and property; the policies stated here are provided by the property.

Check-in Procedure

Front desk staff welcome guests upon arrival at the property. For any inquiries, guests should contact the property using the details on the booking confirmation. Information supplied by the property may be translated using automated translation tools. For the comfort of guests using the public bathing facilities, only guests whose tattoos are completely covered are permitted to use these areas.

Guest and Child Policies

One child aged 5 years or younger may stay free per registered adult when using existing bedding in the parent or guardian's room. Only registered guests are allowed in the guestrooms.

Identification Requirements for International Guests

In accordance with regulations of the Japanese Ministry of Health, Labour, and Welfare, all international guests must provide their passport number and nationality when registering at any lodging facility. Lodging operators are required to photocopy passports for all registered guests and keep these copies on file. Guests with tattoos must follow specific instructions when using the onsite public bathing facilities; further details are provided at check-in.

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A city tax may be collected at the property, ranging from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate. Additional exemptions may apply. Further information is available by contacting the property using the details on the reservation confirmation received after booking. All mandatory charges listed are based on information provided by the property.

Optional Fees

Optional fees include a charge for buffet breakfast of approximately JPY 3630 for adults and JPY 3630 for children. Late check-out, subject to availability, may incur a fee of JPY 1000. The list of fees and deposits may not be exhaustive, may not include tax, and is subject to change.