Important Tips Hotel Okura Kyoto

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests should contact the booking provider or the property directly to prevent cancellation. Check-out is required by 11:00 am.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property's policy. At check-in, guests may be asked to present government-issued photo identification and a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in, may incur extra fees, and are not guaranteed. The property accepts payment by credit card and cash. Safety measures at the property include a fire extinguisher and a smoke detector. Cultural norms and guest policies can differ by country and property, and the policies listed are set by the property. The optional pool fee is charged per person, per entry to the pool area.

Check-in Procedure

This property does not provide check-in after hours. Front desk staff will receive guests upon arrival at the property. Information supplied by the property may be translated using automated translation tools. From January 1, 2026, an additional fee of JPY 500 per 30 minutes will apply to parking after 3 PM on the day of check-out.

Important Information You Need to Know

Children 3 years old and under can stay free when sharing the parent or guardian's room and using existing bedding. In accordance with requirements of the Japanese Ministry of Health, Labour, and Welfare, all international guests must provide their passport number and nationality at registration at any lodging facility. Lodging operators are also required to photocopy passports of all registered guests and retain these copies. Parking at the property is subject to height restrictions. The property is inclusive of guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A city tax may be collected at the property. This city tax ranges from JPY 100 to JPY 10,000 per person, per night depending on the nightly room rate. Additional exemptions may apply. For further information, guests should contact the property using the details found on the reservation confirmation received after booking. All charges listed are those provided by the property.

Optional Fees

Optional fees include a charge for full breakfast of approximately JPY 3800 per person, a self parking fee of JPY 2000 per night, and a pool fee of JPY 3300. The list of fees and deposits may not be complete, and amounts may exclude tax and are subject to change.