Important Tips Hotel Kanra Kyoto

Check-in and Check-out

Check-in time begins at 3:00 pm. If you expect to arrive late, you must contact the property directly to avoid cancellation. Check-out is required by 11:00 am.

Check-in Requirements

Additional person charges may apply and can vary according to the property’s policy. Guests must present government-issued photo identification and a credit card, debit card, or cash deposit at check-in to cover incidental charges. Special requests are subject to availability at check-in and may result in extra charges; these requests cannot be guaranteed. The property accepts payment by credit card and cash, and cashless transactions are available. Safety features at the property include a fire extinguisher. The property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns should contact the property before arrival to confirm that an appropriate room can be arranged. Cultural norms and guest policies can differ by country and by property, and the policies listed are established by the property.

Check-in Instructions

Front desk staff will meet guests upon arrival at the property. For any inquiries, guests should contact the property using the details provided in the booking confirmation. Information supplied by the property may be translated using automated translation tools. Meals are not included in the room rate for children aged 6 years and younger who are included in the reservation.

Important Information You Need to Know

Reservations are required for massage and spa treatment services and must be arranged by contacting the hotel prior to arrival using the information in the booking confirmation. One child 6 years old or younger can stay free per registered adult when sharing the parent or guardian’s room using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international guests to provide their passport number and nationality when registering at any lodging facility, including inns, hotels, and motels. In addition, lodging operators are required to photocopy the passports of all registered guests and retain these copies on file. Cashless payment methods are available for all transactions.

Fees and Extras

Guests will be required to pay certain charges at the property, which may include applicable taxes. A city tax may be collected at the property, ranging from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate. Additional exemptions may apply, and guests should contact the property using the details on the reservation confirmation received after booking for more information. All charges listed are those provided by the property.

Optional fees include a charge for buffet breakfast of approximately JPY 4500 for adults and JPY 2000 for children. Nearby parking is available for about JPY 1500 per day at a location approximately 328 feet away, open 24 hours. Early check-in and late check-out may be available for an additional fee, subject to availability. Fees and deposits may not include tax and are subject to change, and the list of fees may not be exhaustive.