Important Tips Dusit Thani Kyoto

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests should contact the property or their booking provider in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and can differ according to the property policy. At check-in, guests may be asked to present government-issued photo identification along with a credit card, debit card, or cash deposit for incidental expenses. Special requests depend on availability at check-in and may incur extra charges, and they cannot be guaranteed. The property accepts payment by credit card and cash and reserves the right to pre-authorize the guest’s credit card before arrival. Safety measures at the property include a fire extinguisher. The property confirms adherence to the Dusit Care (Dusit Hotels & Resorts) cleaning and disinfection standards.

Pool, Gym, and Spa Use

For safety reasons, guests under 51 inches (130 centimeters) in height are not allowed to use the pool. Only guests 12 years and older may use the pool between 10:00 AM and 9:00 PM. Access to the gym and spa is restricted to guests aged 16 and above.

Check-in Special Instructions

Guests planning to arrive after 10:00 PM must contact the property in advance using the contact details provided on the booking confirmation. Front desk staff will welcome guests upon arrival at the property. Information supplied by the property may be translated using automated translation tools.

Important Information You Need to Know

Advance reservations are required for massage services and spa treatments and can be arranged by contacting the hotel before arrival using the contact details on the booking confirmation. Connecting or adjoining rooms are available and depend on availability; they can be requested by contacting the property using the phone number on the booking confirmation. Under regulations of the Japanese Ministry of Health, Labour, and Welfare, all international guests must provide their passport number and nationality when registering at any accommodation facility. Additionally, lodging operators are required to make photocopies of passports for all registered guests and retain those copies on file. Parking at the property is subject to height restrictions. Some properties in Japan may not allow guests with tattoos to use on-site public bathing facilities.

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A city tax may be collected on site. This tax ranges from JPY 100 to JPY 10,000 per person, per night depending on the nightly room rate, and further exemptions may apply. For additional information, guests should contact the property using the details on the reservation confirmation received after booking. All charges listed are those provided by the property.

Optional Fees

Optional charges include a buffet breakfast fee of approximately JPY 6,325 for adults and JPY 3,162 for children. Covered self parking is available for about JPY 2,000 per night with in/out privileges. Covered valet parking is available for approximately JPY 4,500 per night. Rollaway beds are offered for about JPY 12,650 per day. The listed fees and deposits may not be exhaustive, may exclude tax, and are subject to change.